Aetna Remote Jobs Entry Level – CLA

Aetna Remote Jobs Entry Level – CLA

DETAILS:

Job Responsibilities: EAP Worklife Customer Support Associate

Hiring Organization: Aetna

Educational Requirements: High School

Industry: Private

Employment Type: Full Time

Salary: $20 – $30/Hour

Location: Minnesota, USA

DESCRIPTION

Bring your coronary heart to CVS Health. Everyone folks at CVS Health stock a single, clean reason: Bringing our coronary heart to each second of your fitness. This reason courses our dedication to supplying stronger human-centric fitness to take care of a swiftly converting world. Anchored in our brand — with coronary heart at its center — our reason sends a non-public message that how we supply our offerings is simply as critical as what we supply. Aetna Remote Jobs Entry Level

Our Heart At Work Behaviors™ aid this reason. We need all of us who work at CVS Health to feel empowered with the aid of using the function they play in remodeling our way of life and accelerating our capacity to innovate and supply answers to make fitness care extra non-public, handy and affordable.

Position Summary

This is an inbound name middle role. Key obligations will consist of coping with inbound calls concerning scheduling requests for appointments with healthcare vendors at Aetna Health Hub and/or Minute Clinic locations. May additionally consist of a few outbound calls to customers to reschedule appointments. Aetna Remote Jobs Entry Level

Responsibilities

• Determines motive of name via way of means of actively listening and  interacting with callers.
• Assesses client’s needs; researches and articulately communicates facts concerning pertinent Plan Sponsor offerings and sources.
• Recognizes disaster conditions and evaluates for needed  movement to decrease threat and switch accurately for scientific assistance.
• Performs suitable studies in inner databases and  on line to become aware of ability vendors and sources.
• Enters member facts into the perfect system  to provoke the member file and files remarks and facts very well and professionally. Team Member Support
• Actively works with different departments to fulfill member requests and needs.
• Assists crew participants with important sports to  correctly reply to member inquiries approximately and requests for offerings.
• Communicates correctly with all inner stakeholders. Aetna Remote Jobs Entry Level
• Utilizes applicable databases to analyze and become aware of validated, suitable member sources.
• Makes outbound calls as suitable to become aware of and  help with securing member sources and/or offerings.
• Provides miscellaneous aid capabilities including  administrative aid, follow-up calls, and different obligations as assigned.

Required Qualifications

• 1 Year of Customer Service experience
• Previous name middle experience.

Education

• High college diploma/GED or equal experience  required, Aetna Remote Jobs Entry Level

Pay Range

The usual pay variety for this function is:

$20.00 – $30.00

This pay variety represents the bottom hourly charge or base annual complete-time profits for all positions inside the activity grade inside which this function falls.  The real base profits provided will depend upon a selection of things together with experience, schooling, geography and different applicable factors.  This function is eligible for a CVS Health bonus, fee or short-time period incentive application similar to the bottom pay variety indexed above. Aetna Remote Jobs Entry Level

About Aetna

Aetna is a healthcare corporation that gives more than a few medical insurance and associated services. Aetna operates as a subsidiary of CVS Health, following a merger finished in 2018. Aetna was based in 1853 in Hartford, Connecticut, because the Aetna Life Insurance Company, initially specialized in life insurance. Over the years, Aetna has changed its services and has become a main participant in the medical insurance and controlled care industries. Aetna Remote Jobs Entry Level

Benefits

In addition to your compensation, experience the rewards of an agency that places our coronary heart into worrying for our colleagues and our communities.  The Company provides a complete variety of medical, dental, and imaginative and prescient benefits.  Eligible personnel might also additionally sign up inside the Company’s 401(k) retirement financial savings plan, and an Employee Stock Purchase Plan is likewise to be had for eligible personnel.  The Company affords a fully-paid period existence coverage plan to eligible personnel, and short-time period and long-time incapacity benefits. CVS Health additionally gives several health applications, schooling assistance, unfastened improvement courses, a CVS save cut price, and cut-price applications with taking part partners.  As for break day, Company personnel experience Paid Time Off (“PTO”) or excursion pay, in addition to paid vacations throughout the calendar year. Several paid vacations, unwell time and different break days are furnished constantly with applicable kingdom regulations and Company rules. Aetna Remote Jobs Entry Level

Key Advantages Of Joining Aetna As A Remote Worker

Joining Aetna as a remote employee gives numerous key advantages, reflecting the organization’s dedication to offering a dynamic and inclusive work environment. Some of the first-rate advantages of becoming a member of Aetna as a remote employee include:

• Flexibility and Work-Life Balance: Remote work regularly presents extra flexibility in phrases of labor hours and location, permitting personnel to gain a higher work-life balance.
• Reduced Commuting Stress: Remote people can keep away from commuting to a bodily workplace, lowering pressure and saving time that might in any other case be spent on transportation.
• Access to a Nationwide Talent Pool: Remote work permits agencies like Aetna to faucet right into a broader skills pool, permitting them to draw professional specialists from unique geographic locations.
• Technology and Connectivity Support: Companies investing in remote work regularly offer the essential era and guide to make certain remote personnel have the equipment and assets needed to carry out their jobs efficiently.
• Cost Savings: Remote work can cause price financial savings for personnel, which include decreased commuting expenses, work apparel costs, and capability financial savings on meals.
• Health and Safety: Especially applicable in instances of public fitness concerns, remote work can contribute to worker fitness and protection with the aid of minimizing publicity to workplace-primarily based totally environments.
• Increased Productivity: Some people discover that remote work environments can decorate productiveness because of fewer place of business distractions and a greater personalized work setup.
• Personalized Work Environment: Remote people can create customized and snug work surroundings tailor-made to their preferences, doubtlessly boosting process satisfaction.
• Environmental Impact: Remote work can contribute to a discount on the environmental effect related to commuting because it affects fewer automobiles on the street and much less calls for workplace space.
• Employee Wellness Programs: Companies like Aetna can also additionally provide remote personnel get right of entry to well-being packages that guide bodily and intellectual fitness.
• Inclusion and Diversity: Remote work can contribute to fostering a greater inclusive place of business with the aid of accommodating people with unique wishes and circumstances.
• Remote Collaboration Tools: Companies investing in remote work regularly offer get right of entry to collaboration equipment that facilitates powerful conversation and teamwork amongst remote teams.

Aetna Remote Jobs Entry Level – CLA