Nike Social Media Customer Support Jobs – Full Time Remote Careers $28/Hr
DETAILS:
Job Responsibilities: SENIOR PROFESSIONAL, DIGITAL PLATFORMS MARKETING
Hiring Organization: Nike
Educational Requirements: Bachelor Degree
Industry: Private
Employment Type: Full Time
Salary: $28/Hour
Location: Oregon, USA
DESCRIPTION
Become a Part of the NIKE, Inc. Team
NIKE, Inc. does extra than outfit the world’s excellent athletes. It is an area to discover ability, obliterate obstacles and push out the rims of what can be. The corporation seems for those who can develop, think, dream and create. Its way of life prospers with the aid of using embracing variety and worthwhile imagination. The logo seeks achievers, leaders and visionaries. At NIKE, Inc. it’s approximately all people bringing talents and ardour to a hard and continuously evolving game. Nike Social Media Customer Support Jobs – Full Time Remote Careers
NIKE, Inc.’s storytellers, Marketing and Communication units the logo tone. A innovative pressure of experts inform Nike’s memories of innovation and recreation via advertising, logo approach, virtual engagement and product presentation. Using channels starting from retail shops to social media, Marketing & Communication groups join the technological know-how and artwork of Nike improvements to the hearts and minds of athletes across the world. Nike Social Media Customer Support Jobs – Full Time Remote Careers
This position sits in Digital Platform Marketing (DPM) group from Digital, CDM (Consumer Direct Marketing), Marketing.
In DPM we personal platform approach and operations, serving platform 365, and increase the evolution of platform advertising and virtual talents. Platforms cowl TMall, Nike.com, Nike App and Nike WeChat. We supply stability of purchaser, member, logo & trade increase. The role is hiring for TMall Nike Flagship Store (FS). Nike Social Media Customer Support Jobs – Full Time Remote Careers
Job Description
You will facilitate Nike FS long-time period improvement below the overall framework of TMall average approach formulated with the aid of using TMall Lead. You will aid TMall Lead to increase virtual content material key layout approach for short-shape video (SFV) and livestreaming (LS) to fulfill evolving TMall developments, allowing new operational version and aid shop enterprise via agile optimizations primarily based totally on statistics evaluation & insights. You may even pioneer new tasks that leverage Ali/TMall sources and talents on this dynamic and complex E-trade surroundings. Nike Social Media Customer Support Jobs – Full Time Remote Careers
As a Nike flagship shop advertising lead, you must preserve a purchaser-first & biz-aware mind-set and behavior advertising tasks maximum efficiently, whilst completely exploiting assisting sources.
As a virtual professional, you’ll force purchaser-centric plans and trips to show off Nike’s services in specific methods to force proposal to decorate consumer visits and retention withinside the Ali surroundings. Nike Social Media Customer Support Jobs – Full Time Remote Careers
E-trade Marketing & Evolution
- Being the professional of EC platform content material logic, purchaser profiles and behaviors. Strategically plan the evolving virtual content material key layout, capitalize on the general public area site visitors pool provided with the aid of using TMall platform to pinpoint a various institution of existing & ability Nike customers to force natural site visitors increase, member increase, and ultimately, call for increase
- Manage an in depth span-a-yr industrial livestreaming calendar to preserve the increase momentum of Tmall FS at particular timings
- Explore new possibilities and lead virtual advertising pioneering in Ali surroundings that drives platform increase sustainably, Nike Social Media Customer Support Jobs – Full Time Remote Careers
Product Marketing & Content Creation
- Lead livestreaming planning, programming and optimizations to make sure the LS aid NDDC enterprise group on principal seasonal/every year industrial campaigns and reap call for target. Meanwhile, empower LS to similarly raise purchaser engagement and call for primarily based totally on operational and analytical gaining knowledge of
- Upgrade TMall short-shape video (SFV) introduction to force up the variety and amusement of SFVs to steer consumers’ buying decision, therefore higher value performance and large bargaining strength over the destiny improvement of SFV introduction
- Bring in new TMall tasks/IP collaboration possibilities to decorate product advertising talents. Be sharp and correct on product positioning, focused target target market organizations and being the piolet of exploring new channels in TMall to accumulate key product awareness. Test and examine new tasks that align with Nike’s strategies, seasonal logo course and annual objectives
- Plan and behavior advertising campaigns, platform moments and 365 applications to make sure most advantageous incorporated advertising plans are translated into purchaser-orientated content material in TMall principal content material channels, Nike Social Media Customer Support Jobs – Full Time Remote Careers
- Manage a shared platform calendar to preserve it updated, well-prepared below BA architecture. Provide aid to CDMD DBM groups to post content material and deep dive learnings and remarks to DBM groups
- Co-create with Brand Media and Performance Media groups to construct seamless adventure from paid channel to shop. Optimize non-public area touchdown performance in often LS and SFV channels
- Co-paintings with Social groups on product advertising adventure from product seeding to conversion. Explore easy & revolutionary possibilities among social media to TMall for platform simplest moments
Operational Excellence
- Lead and behavior TMall FS livestream programming, engagement layout and assessment to continuously iterate the cadence & information of our livestreaming
- Work on SFV publishes that align with platform tonality, purchaser fashion, social trending subjects and closely invested products
- Ensure powerful size works are conducted, so as to get non-stop gaining knowledge of for optimizing content material
- Dynamically paintings with inner operation groups to permit an green and easy technique on content material publishing, on-webweb page adventure setting, test & learns, etc. that make sure all of the launches on time with out a delay
- Be specific and meticulous on price range control & allocation, and make suitable funding to supply impactful KPI performance
- Communicate proactively with platform key touch points (Tmall Xiaoer, or logo carrier, in particular) to acquire enterprise statistics, learnings and insights, that are predicted to be pondered well timed in on-going plans and executions, Nike Social Media Customer Support Jobs – Full Time Remote Careers
- Manage each day conversation with 1/3 birthday birthday celebration carriers and key outside partners; oversee the carrier fine and behavior normal opinions on performance
Requirements
- 3 to 5 years of validated virtual enjoy in Ali advertising, e-trade advertising, livestreaming, product advertising, specific advertising, or media planning
- Experience because the lead of incorporated advertising tasks and mentioned know-how of the underlying logic, algorithms, and developments of EC platforms
- Deep know-how of Nike products, recreation/outside fashion in social, EC platform and purchaser conduct is preferred
- Significant enjoy in examine and react talents in a fast paced surroundings pretty reliant upon mature collaboration and integration of key stakeholders; inclined to paintings below a bendy running mode
- A increase mind-set with sturdy functionality in strategic thinking, teamwork, trouble solving, running in a matrix surroundings, and dealing with adversities and pressures deftly
- Excellent know-how of statistics evaluation and cappotential to summarize insights that can help you extract correct enterprise findings and achievable insights from ambiguous purchaser & platform statistics
- Excellent assignment control enjoy, sturdy presentation talents and amazing functionality to steer, lead and force prioritized tasks
- Great writing and verbal conversation talents, plus advanced professionalism, Nike Social Media Customer Support Jobs – Full Time Remote Careers
- Strong teamwork and entrepreneurship mind-set is preferred
- Bachelor’s Degree or above
NIKE, Inc. is a increase corporation that appears for group individuals to develop with it. Nike gives a beneficiant general rewards package, informal paintings surroundings, a various and inclusive way of life, and an electric powered environment for expert improvement. No count the location, or the position, each Nike worker stocks one galvanizing mission: To deliver proposal and innovation to each athlete* withinside the world. Nike Social Media Customer Support Jobs – Full Time Remote Careers
NIKE, Inc. is dedicated to using a various workforce. Qualified candidates will get hold of attention with out regard to race, color, religion, sex, country wide origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Nike Social Media Customer Support Jobs – Full Time Remote Careers
Key Advantages Of Joining Nike As A Remote Worker
Joining Nike as a remote employee gives numerous key advantages, reflecting the employer’s dedication to fostering a dynamic and inclusive work environment. Some of the remarkable blessings of becoming a member of Nike as a remote employee include:
- Global Brand Recognition: Nike is a globally diagnosed emblem, and becoming a member as a remote employee offers the possibility to be a part of an iconic and influential corporation inside the sports activities and way of life industry.
- Remote Work Flexibility: If Nike gives remote work options, becoming a member of a remote employee offers flexibility in phrases of labor location, permitting people to work from special geographical locations.
- Access to Innovative Products: Working for Nike permits remote employees to be a part of a corporation recognized for its progressive merchandise and modern designs in athletic shoes and apparel.
- Employee Discounts: Nike personnel regularly experience reductions on corporation merchandise, along with athletic shoes, apparel, and accessories, allowing remote employees to get admission to first-class merchandise at a reduced rate.
- Technology and Collaboration Tools: Remote employees in all likelihood have to get admission to superior collaboration gear and technology, fostering seamless verbal exchange and digital collaboration with group members.
- Diverse and Inclusive Culture: Nike locations emphasize variety and inclusion. Remote employees can also additionally experience a supportive and inclusive subculture that values people from diverse backgrounds.
- Professional Development Opportunities: Nike can also additionally offer remote employees possibilities for expert development, schooling programs, and skill-constructing tasks inside the sports activities and retail industry.
- Employee Benefits: Nike is thought to present aggressive worker benefits. Remote employees can also additionally have to get admission to fitness benefits, retirement plans, and different perks furnished via way of means of the corporation.
- Involvement in Sports and Fitness: Joining Nike remotely permits people to make contributions to a corporation deeply worried about sports activities and fitness, selling a lively and wholesome way of life.
- Brand Ambassador Collaborations: Nike collaborates with athletes and celebrities as emblem ambassadors. Remote employees can also additionally have the possibility to make contributions to or aid those collaborations, gaining publicity to influential figures.
- Impactful CSR Initiatives: Nike is worried about company social responsibility (CSR) tasks, along with sustainability efforts and network engagement. Remote employees can also additionally make contributions to those tasks primarily based totally on the character in their roles.
- Brand Loyalty and Company Culture: Joining Nike offers the possibility of being a part of a corporation with robust emblem loyalty and a subculture that celebrates athleticism, innovation, and excellence.

