Alaska Airlines Customer Service Remote Jobs – CAA

Alaska Airlines Customer Service Remote Jobs – CAA

DETAILS:

Job Responsibilities: Customer Service Agent

Hiring Organization: Alaska Airlines

Educational Requirements: High School

Industry: Private

Employment Type: Full Time

Salary: $20 – $30/Hour

Location: Hawaii, USA

DESCRIPTION

The Team

Our airport groups paintings collectively to transport visitors and their property from scale down to cabin, growing incredible studies alongside the way. Whether customer-dealing with or in the back of the scenes, we need to listen from you if you may be welcoming to human beings from all walks of life, suppose in your feet, and control a bendy schedule. In return, you’ll obtain a aggressive general rewards package, expert improvement opportunities, and different advantages which might be all designed to take your places. Alaska Airlines Customer Service Remote Jobs

Role Summary

The Customer Service Agent is accountable for helping visitors with journey wishes at Alaska Airlines (AS). As a member of the passenger provider team, this character contributor function responds to visitor inquiries and plays diverse obligations in ticketing, check-in, and boarding regions. This is a union represented position. Alaska Airlines Customer Service Remote Jobs

Key Duties

• Assist visitors with journey wishes (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast moving environment.
• Sell tickets and make certain cabin accommodations.
• Perform computer, iPad and office work obligations.
• Evaluate and put together flights with the aid of using arranging seat assignments and load, coordinating unique meals, and upgrades. Alaska Airlines Customer Service Remote Jobs
• Perform boarding and gate obligations (e.g., checking flight tickets, helping and directing passengers, making announcements, checking aircraft, and confirming cabin security).
• Process and stable passenger luggage.
• At the path of management, can be assigned to carry out obligations of various capacities to make certain entire visitor satisfaction.

Additional Details

Our tattoo coverage for this function is the following: No seen tattoos on face, the front of neck, or chest. One tattoo the dimensions of 1 / 4 or smaller allowed in keeping with hand. Tattoos in different regions can’t be large than a credit score card or offensive. Employees will have one tattoo in keeping with arm/leg/foot/again of neck/in the back of every ear. Tattoos at the again of neck and in the back of the ears are simplest approved if they’re now no longer seen whilst searching without delay at a person. Tattoos can also additionally simplest be blanketed with a uniform piece or accredited jewelry/watch (masking with make-up isn’t allowed). Alaska Airlines Customer Service Remote Jobs

Day withinside the Life

• To let you know greater approximately the function, challenges, and rewards of being an Alaska Customer Service Agent right here are a number of our outstanding Alaska personnel. Click the play button at the video under to get started.

Job-Specific Experience, Education & Skills

Required

• 6 months of customer support or network provider experience.
• Possess splendid interpersonal and communique skills (e.g., verbal, written, listening).
• Typing velocity of as a minimum 25 WPM.
• Ability to constantly raise 50 lbs.
• Must be capable of push/pull 50 lbs. Alaska Airlines Customer Service Remote Jobs
• Must be capable of bend, stoop, squat, attain and grasp.
• Flexibility to paintings various shifts (e.g., weekends, holidays).
• Ability to take part in paid training.
• Ability to analyze and perform a automated reservation system.
• Ability to evolve to acting paintings in step with set procedures.
• Ability to count on wishes of others in a fast moving environment.
• Ability to talk in English.
• High college degree or equivalent.
• Minimum age of 18.
• Must be legal to paintings withinside the U.S.

Airport SIDA Badge Requirements

Important replace for non-group personnel running at an airport or upkeep hangar: Employees might be required to acquire a SIDA badge supplied with the aid of using the airport authority and keep properly status so as to hold their SIDA badge. Review the SIDA Badge Requirements file for a complete overview. Alaska Airlines Customer Service Remote Jobs

Job-Specific Leadership Expectations

Embody our values to personal safety, do the proper thing, be kind-hearted, supply performance, and be incredible.

Starting Rate

• USD $20.96/Hr.

Total Rewards

Alaska Airlines and Horizon Air pay and advantages can range with the aid of using company, location, range of often scheduled hours worked, duration of employment, and employment status.

• Free stand-with the aid of using journey privileges on Alaska Airlines & Horizon Air
• Comprehensive wellbeing applications inclusive of medical, dental and imaginative and prescient advantages
• Generous 401k suit program
• Quarterly and annual bonus plans
• Generous vacation and paid time off
• Alaska Airlines Customer Service Remote Jobs

Key Advantages Of Joining Alaska Airlines As A Remote Worker

Joining Alaska Airlines as a remote employee gives numerous key advantages, reflecting the enterprise’s dedication to fostering a dynamic and inclusive work environment. Some of the brilliant advantages of becoming a member of Alaska Airlines as a remote employee include:

1. Flexibility: Remote work often provides employees with greater flexibility in terms of work hours and location, which can contribute to a better work-life balance.
2. Reduced Commuting: Remote workers can save time and money by eliminating the need for commuting, potentially leading to increased productivity and job satisfaction.
3. Cost Savings: Working from home can result in cost savings for employees, including reduced commuting expenses and the ability to prepare meals at home.
4. Increased Productivity: Some individuals find that they can be more productive in a remote work environment due to fewer office distractions and the ability to create a personalized workspace.
5. Access to a Larger Talent Pool: Remote work allows companies to tap into a global talent pool, potentially leading to a more diverse and skilled workforce.
6. Work-Life Balance: Remote work can contribute to a better work-life balance by providing employees with more control over their schedules and environments.
7. Technology and Support: Companies investing in remote work often provide the necessary technology and support systems to ensure employees can effectively carry out their responsibilities from home.
8. Environmental Impact: Reduced commuting can have positive environmental effects by lowering carbon emissions associated with daily travel.
9. Health and Well-being: Remote work can contribute to improved employee well-being by reducing stress associated with commuting and providing a comfortable work environment.
10. Adaptability: Remote work programs can demonstrate a company’s commitment to adaptability and staying current with workplace trends, making it an attractive option for employees who value innovation.

Alaska Airlines Customer Service Remote Jobs – CAA