Capital One Customer Service Remote Jobs (Entry Level, Work At Home)

DETAILS:

Job Responsibilities: Specialty Funding Analyst – Coordinator

Hiring Organization: Capital One

Educational Requirements: High School

Industry: Private

Employment Type: Full Time

Salary: $25 – $35/Hour

Location: Washington, USA

DESCRIPTION

The Capital One Financial Services teams are redefining boundaries across the entire ecosystem of car-buying, including finding, financing and buying a car. This is one of the largest, most critical purchasing decisions a Customer will ever make. FS Associates are organized around Customer Experiences in cross-functional, fully-stacked teams where Associates in a variety of roles work together around a single vision and purpose. Capital One Customer Service Remote Jobs

This structure keeps the Customer in the center and empowers teams to create truly amazing experiences.

Our Dealer Auto teams partner with dealerships across the country to originate auto finance contracts. They manage relationships with Dealers through all parts of the process, including sales and funding. Dealer Navigator is our flagship application designed to help Dealers quickly and easily create the perfect deal for Customers’ auto loans. Capital One Customer Service Remote Jobs

The Specialty Funding team is looking for individuals seeking career advancement. If you have an eye for detail and enjoy working behind the scenes, then this is the job for you! As a Funding Analyst, you will review, verify, and process loan documentation to assist Capital One customers. You will make outbound phone calls and receive inbound phone calls to gather and verify loan information with customers and other business partners in order to process loan funding, payments, underwriting, and change of ownership. Capital One Customer Service Remote Jobs

Responsibilities:

Review and decision applications submitted by dealerships
Gather and verify loan documentation, which may include making outbound phone calls to loan customers and business partners
Process data entry for loan information
Handle a case-load of loans to process funding and underwriting, and verification of documentation
Identify, document, and correct identified errors with loan documentation and loan process and programs
Ensure accuracy and highest quality assurance standards
Take inbound calls and make outbound calls for verification purposes
Review documents for risk, Capital One Customer Service Remote Jobs
Work from Home Technology Requirements
Secure home office environment that is free from background noise and distractions
Reliable private internet connection that is not supplied via cellular data or hotspot is required
A private network that is password protected where you have ownership or line of site sight to every device on the network
Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)
Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions
ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred, Capital One Customer Service Remote Jobs
To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page
Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met

Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. Capital One Customer Service Remote Jobs

Work from Home Location Requirements

This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access. Capital One Customer Service Remote Jobs

Basic Qualifications:

High school diploma, GED or equivalent certification
At least 1 year of Customer Service experience in the financial industry
At least 1 year of experience using Microsoft Office or Google Suite products, Capital One Customer Service Remote Jobs

Preferred Qualifications:

Associate Degree or Military Experience
At least 1 year of Automotive Funding experience
At least 2 years of Customer Service experience in the financial industry, Capital One Customer Service Remote Jobs

Benefits:

Medical: Multiple plan options and an entire network of providers to assist our several needs.
Prescription: Save on Rx expenses at an extensive network of close by pharmacies.
Dental: Options to help in masking the whole thing from braces to dentures and all the cleanings in between.
Vision: Stay sharp with new contact lenses or glasses each year.
Onsite Health Centers: Low- or no-cost number one, urgent, or area of expertise care, virtual or on-campus.
Consumer Medical: Virtual 2d critique for you or a loved one for free of charge to you.
Stock Purchase Plan: Own a bit of the Capital One pie. We’ll healthy 15% of your contribution.
Education Assistance: Financial assistance for education, textbooks, and eligible direction fees, to hold your schooling.
401(k): Take advantage of a market-primary enterprise corporation healthy, for a 7.5% contribution!
Flexible Spending Accounts: Pre-tax dollars and up to $500 enterprise corporation contribution for every of your health and established care expenses.
Life Insurance: Standard life and loss protection, plus the selection of increased coverage.
Disability Insurance: No cost, computerized coverage to your peace of mind.
Time Off: Generous paid time off + corporate & floating holidays to maintain balance.
Family: Support to your growing family, which includes fertility coverage, and adoption or surrogacy reimbursement.
Education Support: College schooling for your kids, and education assistance for you.
Employee Assistance Program: Support for an intensive type of way of life events and experiences — free of charge to you.
Be Well Rewards: Incentives for taking part in healthy activities.
Nutrition & Fitness: Registered dieticians on site, cooking training, and unfastened virtual fitness training.
Capital One Customer Service Remote Jobs

About Capital One

Capital One Financial Corporation is a monetary organization maintaining enterprise corporation and a first-rate provider of financial products and services within the United States. Capital One was primarily based totally in 1988 with the resource usage of Richard Fairbank and Nigel Morris as a spin-off from Signet Financial Corp. Initially focused on credit score scorecards, Capital One has accelerated its offerings to embody banking, loans, investing, and specific financial offerings. Capital One is focused in McLean, Virginia, near Washington, D.C. The enterprise corporation operates branches and cafes at some stage in the United States, with a tremendous presence in number-one metropolitan areas. We’re satisfied with our corporations and the work we do collectively, and we’re generally striving to improve. This accelerated mindset, collectively with our manner of existence of feedback and collaboration keeps us successful and grounded. By encouraging every person to percent huge ideas, we’re hoping to do the right issue for our associates, customers, and communities. Capital One Customer Service Remote Jobs

Key Advantages Of Joining Capital One As A Remote Worker

Joining Capital One as a remote employee gives numerous key advantages, reflecting the enterprise’s dedication to fostering a dynamic and inclusive work environment. Some of the brilliant advantages of becoming a member of Capital One as a remote employee include:

Flexibility: Remote work frequently affords flexibility in phrases of labor hours and location, permitting personnel to attain a higher work-existence balance.
Reduced Commuting Stress and Costs: Remote employees can keep away from the day-by-day commute, main to time, and value financial savings, in addition to decreased pressure related to transportation.
Global Talent Access: Remote work lets businesses like Capital One get admission to various and worldwide skills pools, selling inclusivity and range.
Autonomy and Independence: Remote work frequently fosters an experience of autonomy and independence, permitting personnel to shape their work in a manner that fits their productivity.
Technology and Collaboration Tools: Access to superior era and collaboration equipment that facilitates powerful verbal exchange and collaboration with crew members.
Customized Workspace: Remote employees can create a customized and snug workspace tailor-made to their preferences, contributing to typical activity satisfaction.
Work-Life Integration: Remote work allows higher integration of labor into non-public existence, taking into account extra seamless transitions between work and private responsibilities.
Talent Attraction and Retention: Offering remote work alternatives could make an organization extra appealing to pinnacle skills and make contributions to worker retention.
Increased Productivity: Some people locate that remote work environments lessen place-of-work distractions, main to expanded awareness and productivity.
Cost Savings for Employees: Remote employees might also additionally experience value financial savings associated with commuting, work attire, and food outdoors the home.
Diverse Work Environment: Remote work enables range via way of means of permitting businesses to rent people from distinctive cultural backgrounds and geographic locations.
Environmental Impact: Remote work can make contributions to a discounted environmental effect via way of means of minimizing the want for commuting and workplace space.

Capital One Customer Service Remote Jobs (Entry Level, Work At Home)