Discord Customer Service Remote Jobs (Entry Level, Work At Home)

DETAILS:

Job Responsibilities: TRUST & SAFETY COUNSEL

Hiring Organization: Discord

Educational Requirements: Bachelor Degree

Industry: Private

Employment Type: Full Time

Salary: $25 – $35/Hour

Location: Wyoming, USA

DESCRIPTION

Discord is ready giving human beings the electricity to create area to locate belonging of their lives. We need to make it less complicated for you to speak often with the human beings you care about. We need you to construct true relationships together along with your pals and groups near domestic or across the world. Original, dependable, playful, and relatable. These are the values that join our customers and our personnel at Discord. Discord Customer Service Remote Jobs

Discord is looking for an exceptional Trust & Safety (also known as Security) Counsel to join our growing legal team. This is a high-impact role at one of the most interesting companies on the planet! As our (first) Trust & Safety Counsel, you will be the main point of contact for Trust & Safety escalations and will help shape our strategy for managing, creating, and articulating responses to requests from law enforcement, regulatory bodies, and government agencies globally. You get to partner closely with internal and external partners to proactively identify and mitigate potential issues and advise on complex, multifaceted, and often novel legal risks. You’ll provide expertise, help operationalize related processes, drive critical missions, and you will have a significant impact on how the Legal team delivers enduring growth and value. Discord Customer Service Remote Jobs

What You’ll Be Doing

Assist the Trust & Safety, Policy and Support teams with responses to legal requests to ensure proper implementation of our policies and identify edge cases that need closer consideration, and provide legal guidance for Trust & Safety escalations.
Develop and improve scalable training materials, macros, and workflows for legal issues and escalations, including partnering with our Platform Policy and Trust & Safety teams to update and translate internal policies (such as our Community Guidelines) into actionable processes. Discord Customer Service Remote Jobs
Collaborate with cross-functional partners to implement and maintain scalable processes for data reporting, data subject access responses, law enforcement responses, and others as required by law with user safety and user data protection in mind.
Support engagement with regulators and legislators on safety issues and serve as primary point of contact on these issues.
Keep up-to-date on new legislation, regulations, and case law related to key laws (including DSA, Inform Act, CDA 230, DMCA, CLOUD Act, ECPA/SCA, 18 USC § 2258A) to ensure the company maintains the highest compliance standards. Discord Customer Service Remote Jobs
Collaborate with product counsel to advise on trust and safety issues in existing and planned products.

You Will Thrive In This Role If

JD from an accredited law school.
Admission to the California Bar or eligible to register as in-house counsel with the California Bar.
1+ years of legal experience, including government, in-house and/or law firm experience advising technology companies, including demonstrated work experience in the area of trust & safety and regulatory affairs.
Strong knowledge of relevant regulatory requirements such as Inform Act, DSA, CDA 230, ECPA/SCA, 18 USC § 2258A. Discord Customer Service Remote Jobs
Experience responding to law enforcement requests (i.e., subpoenas, warrants, emergency disclosure requests) and helping internal teams evaluate proactive disclosures.
Experience reviewing processes and process documentation to ensure compliance with applicable regulations.
Ability to proactively identify risk areas and participate in developing training and policy or process enhancements, Discord Customer Service Remote Jobs
Experience working on multiple projects delivering practical advice under pressure and operating within ambiguity; a collaborative and strategic focus is essential.
Curiosity and ability to jump into less familiar areas and learn while doing.
Commitment to diversity, inclusion, and belonging.

Bonus Points

In-house legal department experience with a consumer-oriented tech company.
Experience taking on projects involving different subject matters and working with cross-functional partners & organizations to drive alignment.
Experience dealing with foreign governments and/or foreign legal process. Discord Customer Service Remote Jobs
Experience handling sensitive and/or confidential matters; previous or current security clearance.
IP experience, especially in the area of IP enforcement response (e.g., DMCA Notices, etc.) and/or working with rights holders.
Privacy law experience. Discord Customer Service Remote Jobs

The US base profits variety for this full-time role is $25 to $35 + equity + benefits. Our profit tiers are decided with the aid of using position and degree. Within the variety, character pay is decided with the aid of using extra factors, along with job-associated skills, experience, and applicable schooling or training. Please notice that the reimbursement info indexed in US position postings replicates the bottom profits only, and no longer consists of equity or benefits. Discord Customer Service Remote Jobs

Benefits

Discord HQ: Our platform is our headquarters! Because we accept as true that remarkable work isn’t always tied to a bodily space, the maximum of our roles provide flexibility — whether or not it is from the consolation of your home (in authorized locations), an inspiring workplace placing or a blend of each! No matter where your table lives, we provide beneficiant aid that will help you stay efficient and engaged.
Grow together: Look ahead to growing each other professionally and for my part along with your colleagues at Discord. All of our managers undergo a management program, and we provide various trainings for everyone. No matter what your hobbies or competencies are, there is an area on our platform so that you can locate and construct belonging.
Money matters: Discord strives to provide truthful and aggressive repayment packages, together with equity. You’ll have room to develop and be rewarded primarily based totally on your contributions and effect on the company. Take benefit of our retirement offerings (together with 401k matching inside the U.S.) to fulfill your monetary goals.
Health benefits: At Discord, we fit approximately you! We provide bendy fitness plans that cover each bodily and intellectual healthcare.
Family aid: Spend a few exceptional times in the subsequent era with parental leave, fertility, adoption, and surrogacy benefits.
R&R: Stay refreshed with 4 weeks of PTO, 14+ paid vacations and bendy ill time (which incorporates intellectual fitness days).
Gender-asserting care: Many medical health insurance vendors bear in mind tons of the remedies crucial to one’s gender transition as cosmetics. We don’t. Use up to $20,000 for transition-associated procedures.
Wellness on us: Take benefit of a quarterly stipend in your health clubnasium club or different sports to keep you feeling remarkable. Plus digital yoga each week!
Giving back: Whatever social reason you’re passionate approximately, take a day (or two) off to make an effect. While you are at it, take the benefit of $1,000/12 months in donation matching to charitable organizations!
Discord Customer Service Remote Jobs

About Us

Discord is a voice, video and textual content app that facilitates pals and groups to come collectively to hang around and discover their interests — from artists and activists, to take a look at groups, sneakerheads, plant parents, and more. With one hundred fifty million month-to-month customers throughout 19 million lively groups, referred to as servers, Discord has grown to turn out to be one of the maximum famous communications offerings in the world. Discord is constructed without promoting advertisements or personal statistics and instead, gives a top-class subscription referred to as Nitro that offers customers unique perks like better excellent streams and amusing customizations. Discord Customer Service Remote Jobs

Key Advantages Of Joining Discord As A Remote Worker

Joining Discord as a remote employee gives numerous key advantages, reflecting the enterprise’s dedication to fostering a dynamic and inclusive work environment. Some of the brilliant advantages of becoming a member of Discord as a remote employee include:

Flexible Work Environment: Discord values flexibility and is familiar with the significance of work-existence balance. As a remote employee, you can lay out your work surroundings to fit your needs, whether or not it is from the consolation of your own home or a co-running space.
Global Opportunities: Discord operates on a worldwide scale, with personnel and customers from various backgrounds across the world. Joining as a remote employee offers the possibility to collaborate with groups and people from one-of-a-kind regions, fostering cultural change and studying.
Cutting-Edge Technology: Discord is at the vanguard of communique and collaboration generation. Remote people can work with revolutionary equipment and platforms, contributing to the improvement of next-technology communique solutions.
Collaborative Culture: Discord fosters a collaborative and inclusive subculture wherein each voice is valued. Remote people are endorsed to take part in discussions, percentage ideas, and collaborate with crew contributors throughout departments and regions.
Professional Development: Discord is devoted to the increase and improvement of its personnel. Remote people have to get admission to numerous studying and improvement resources, together with schooling programs, workshops, and mentorship opportunities.
Work-Life Balance: Discord acknowledges the significance of retaining a healthful work-existence balance. Remote people are empowered to control their schedules and prioritize tasks, mainly to step forward in health and process satisfaction.
Inclusive Policies: Discord promotes diversity, equity, and inclusion inside the workplace. Remote people can count on inclusive regulations and practices that guide personnel from all backgrounds and identities.
Transparent Communication: Discord values transparency and open communique. Remote people have to get admission to everyday updates, city corridor meetings, and channels for sharing remarks and ideas.
Remote Work Support: Discord invests in generation and infrastructure to guide remote work. Remote people get hold of the vital equipment, resources, and guides to collaborate efficaciously with colleagues and carry out their roles efficiently.
Community Engagement: Discord is deeply related to its consumer community. Remote people can interact with Discord customers, accumulate remarks, and make a contribution to constructing a colorful and supportive community.
Employee Benefits: Discord gives aggressive worker advantages packages, together with fitness insurance, retirement plans, and well-being programs. Remote people can get admission to those advantages to guide their general health.
Impactful Work: Discord empowers its personnel to make a significant impact. Remote people contribute to initiatives and tasks that form the destiny of communique and community construction on a worldwide scale.

Discord Customer Service Remote Jobs (Entry Level, Work At Home)