Dow Jones Customer Service Remote Jobs (Entry Level, Work At Home)

DETAILS:

Job Responsibilities: Analyst – Data Transformation & Customer Support

Hiring Organization: Dow Jones

Educational Requirements: Bachelor Degree

Industry: Private

Employment Type: Full Time

Salary: $25 – $35/Hour

Location: Arizona, USA

DESCRIPTION

About Our Organization:

Dow Jones is an international company of information and commercial enterprise information, handing over content material to clients and companies around the arena throughout a couple of formats, along with print, virtual, cellular and stay events. Dow Jones has produced unmatched pleasant content material for more than a hundred thirty years and these days have one of the world’s biggest information-amassing operations globally. It is domestic to main guides and merchandise along with the flagship Wall Street Journal, America’s biggest newspaper with the aid of using paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Investor’s Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a department of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). Dow Jones Customer Service Remote Jobs

About the Team:

OPIS, a Dow Jones company, provides price transparency across the global fuel supply chain, including the Spot, Wholesale Rack and Retail markets. OPIS enables customers to buy and sell energy commodities with confidence with multi-platform access to accurate data, real-time news, powerful software and educational events. Our commitment to reliability is reinforced by personalized customer service and constant innovation. OPIS listens to what the energy community needs and responds with flexible and easy-to-use products. Navigating world fuel markets is complex – OPIS makes it simpler. Dow Jones Customer Service Remote Jobs

About the Role:

As a Data Transformation/Customer Support Analyst on the OPIS Retail Data Quality Team, you will help manage the quality of retail fuel pricing and station data. You will work with fuel retailers and convenience store operators to provide the data and analytics that help them optimize their business operations to run more profitably and efficiently. You will also work with other industries that utilize OPIS data, such as connected cars and mobile app/web clients who display OPIS real-time retail fuel prices and station information directly to consumers. You will report to the Manager of Data Transformation. Dow Jones Customer Service Remote Jobs

You Will:

Maintain the data quality for retail fuels pricing, station, and amenities data across North America and Australia, eventually expanding globally
Run quality control processes to correct or eliminate incorrect or invalid data points according to OPIS methodology, Dow Jones Customer Service Remote Jobs
Assist the retail business development and product development teams in data reliability goals
Provide sales support by creating historical data files, setting prospective clients up on trials of our services, and answering questions regarding data methodology and data quality
Continue the OPIS legacy of providing the highest-quality customer support in the industry, Dow Jones Customer Service Remote Jobs

You Have:

At last 1 year prior experience with data management and/or customer support
Advanced MS Excel proficiency, Dow Jones Customer Service Remote Jobs
Working knowledge of data visualization/analytics tools such as Power BI or Tableau
Experience with SQL Server Management Studio, R, or Python (preferred)
Bachelor’s degree in Business, Data Analytics, or Mathematics (preferred), Dow Jones Customer Service Remote Jobs
Availability to work from 9:30 AM to 6:30 PM Eastern Standard Time

Our Benefits

Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Insurance Plans
Lifestyle Programs & Wellness Resources
Education Benefits
Family Care Benefits & Caregiving Support
Commuter Transit Program
Subscription Discounts
Employee Referral Program
Dow Jones Customer Service Remote Jobs

Reasonable lodging: Dow Jones, Making Careers Newsworthy – We are an identical possibility organization and all certified candidates will get hold of attention for employment without regard to race, color, religion, sex, sexual orientation, gender identification or expression, pregnancy, age, countrywide origin, incapacity status, genetic information, included veteran status, or another function included with the aid of using the law. EEO/AA/M/F/Disabled/Vets. Dow Jones is dedicated to offering affordable lodging for certified people with disabilities, in our process software and/or interview process. Dow Jones Customer Service Remote Jobs

Key Advantages Of Joining Dow Jones As A Remote Worker

Joining Dow Jones as a remote employee gives numerous key advantages, reflecting the enterprise’s dedication to fostering a dynamic and inclusive work environment. Some of the brilliant advantages of becoming a member of Dow Jones as a remote employee include:

Global Opportunities: Dow Jones operates on a worldwide scale, with personnel and clients worldwide. Joining as a remote employee affords the possibility to collaborate with groups and people from exceptional regions, fostering cultural alternatives and getting to know others.
Flexible Work Environment: Dow Jones values flexibility and is familiar with the significance of work-life balance. As a remote employee, you can lay out your work surroundings to fit your needs, whether or not it is from the consolation of your home, a co-running space, or any area with a web connection.
Cutting-Edge Technology: Dow Jones is at the leading edge of the economic information and data era. Remote employees can work with modern gear and platforms, contributing to the improvement of next-era economic information services and products.
Collaborative Culture: Dow Jones fosters a collaborative and inclusive tradition in which each voice is valued. Remote employees are endorsed to take part in discussions, proportion ideas, and collaborate with group participants throughout departments and regions.
Professional Development: Dow Jones is devoted to the boom and improvement of its personnel. Remote employees have access to numerous getting-to-know and improvement resources, which include schooling programs, workshops, and mentorship opportunities.
Work-Life Balance: Dow Jones acknowledges the significance of retaining a wholesome work-life balance. Remote employees are empowered to control their schedules and prioritize tasks, main to progressed well-being and activity satisfaction.
Inclusive Policies: Dow Jones promotes diversity, equity, and inclusion inside the workplace. Remote employees can count on inclusive regulations and practices that aid personnel from all backgrounds and identities.
Transparent Communication: Dow Jones values transparency and open communication. Remote employees have get entry to ordinary updates, metropolis corridor meetings, and channels for sharing comments and ideas.
Remote Work Support: Dow Jones invests in era and infrastructure to aid remote work. Remote employees obtain the important gear, resources, and aid to collaborate efficiently with colleagues and carry out their roles efficiently.
Community Engagement: Dow Jones is deeply linked to its patron community. Remote employees can interact with Dow Jones clients, accumulate comments, and make contributions to constructing services and products that meet patron needs.
Employee Benefits: Dow Jones gives aggressive worker advantage packages, which include fitness insurance, retirement plans, and well-being programs. Remote employees can get entry to those advantages to aid their average well-being.
Impactful Work: Dow Jones empowers its personnel to make a significant impact. Remote employees make contributions to handing over accurate, reliable, and well-timed economic information and data to clients worldwide, shaping the destiny of the economic industry.

Dow Jones Customer Service Remote Jobs (Entry Level, Work At Home)