Etsy Remote Jobs (Customer Support, Entry Level) – No Degree $22/Hr

DETAILS:

Job Responsibilities: Remote Customer Support Specialist

Hiring Organization: Etsy

Educational Requirements: High School

Industry: Private

Employment Type: Full Time

Salary: $22/Hour

Location: Montana, USA

DESCRIPTION

Company Description

Etsy is the worldwide market for precise and innovative goods. We construct, power, and evolve the gear and technology that join tens of thousands and thousands of marketers with tens of thousands and thousands of customers across the world. As an Etsy Inc. employee, whether or not a crew member of Etsy, Reverb, or Depop, you’ll address precise, meaningful, and large-scale troubles with passionate coworkers, all of them at the same time as creating a worthwhile effect and Keeping Commerce Human. Etsy Remote Jobs (Customer Support, Entry Level) – No Degree

Job Description

Etsy is in search of an inspired and customer-centered Remote Customer Support Specialist to enroll in their customer service team. As a Remote Customer Support Specialist, you may be liable for imparting outstanding help and help to our clients. This position gives the power to make money working from home and affords hourly compensation. Etsy Remote Jobs (Customer Support, Entry Level) – No Degree

Responsibilities:

Deliver spark-off and powerful assistance to clients via numerous channels, together with email, chat, and probable phone.
Address purchaser inquiries, concerns, and problems with a focal point on handing over remarkable service.
Develop and keep a complete knowledge of Etsy merchandise and services.
Educate clients on product functions and functionalities.
Investigate and troubleshoot purchaser-mentioned problems, making sure well-timed and first-class resolutions. Etsy Remote Jobs (Customer Support, Entry Level) – No Degree
Collaborate with inner groups to cope with complicated problems and offer powerful solutions.
Communicate professionally and empathetically with clients to ensure a tremendous experience.
Document purchaser interactions as they should be and offer clean and concise information.
Provide technical help for customers encountering problems with Etsy services.
Guide clients via troubleshooting steps and technical solutions.
Gather precious purchaser comments to make contributions to product improvements. Etsy Remote Jobs (Customer Support, Entry Level) – No Degree
Provide insights to inner groups on not unusual place purchaser demanding situations and suggestions.
Contribute to the improvement and preservation of a strong understanding base for customer service queries.
Ensure that assist documentation is up to date and accessible.

Qualifications:

0-1 year experience in customer service or an associated field.
Excellent conversation and interpersonal skills.
Strong problem-fixing abilities and a purchaser-centric mindset.
Familiarity with Etsy merchandise or a brief capacity to study them. Etsy Remote Jobs (Customer Support, Entry Level) – No Degree
Ability to thrive in a fast-moving remote work environment.
Proficiency in the use of remote collaboration tools.

Education:

High school diploma or equivalent; extra training or education in customer support is a plus. Etsy Remote Jobs (Customer Support, Entry Level) – No Degree

Desired Skills:

Experience with technical assistance for AI or tech-associated merchandise.
Knowledge of extra languages for supplying multilingual assistance. Etsy Remote Jobs (Customer Support, Entry Level) – No Degree

Benefits

We consider the quality work comes from glad employees. Here are only a few of the expert and private perks you will experience at Etsy.

Equity (gives range with the aid of using country)
401K matching/Pension contributions
Competitive salary
Performance bonuses
Paid parental leave for all genders
Adoption and own circle of relatives planning
Back-up care
Volunteer time off
Donation matching
Employee useful resource groups
Global digital events
Fitness benefits
Wellness programming
Mental fitness benefits
Etsy Remote Jobs (Customer Support, Entry Level) – No Degree

Additional Information

What’s Next

If you are inquisitive about becoming a member of the crew at Etsy, please proportion your resume with us and sense loose to encompass a cowl letter if you would like. As we are hoping you have visible already, Etsy is an area that values individuality and variety. We do not need you to be like anybody else — we need you to be like you! So inform us what you are all approximately. Etsy Remote Jobs (Customer Support, Entry Level) – No Degree

Our Promise

At Etsy, we consider that a diverse, equitable and inclusive place of business furthers relevance, resilience, and longevity. We inspire human beings from all backgrounds, ages, abilities, and reports to apply. Etsy is proud to be the same possibility place of business and is an affirmative movement employer. We are devoted to the same employment possibilities no matter race, color, ancestry, religion, sex, countrywide origin, sexual orientation, age, citizenship, marital status, disability, gender identification or Veteran status. Etsy Remote Jobs (Customer Support, Entry Level) – No Degree

Key Advantages Of Joining Etsy As A Remote Worker

Joining Etsy as a remote employee gives numerous key advantages, reflecting the enterprise’s dedication to fostering a dynamic and inclusive work environment. Some of the brilliant advantages of becoming a member of Etsy as a remote employee include:

Etsy has a subculture that embraces remote work and values flexibility. This dedication is meditated inside the organization’s guidelines and practices.
Remote employees are included in the organization’s subculture, making sure that they experience related and blanketed no matter their location.
Joining Etsy remotely affords entry to a worldwide skills pool, permitting the organization to draw and rent people with numerous abilities and views from numerous geographic locations.
This range contributes to wealthy and revolutionary work surroundings.
Etsy helps bendy work arrangements, empowering remote employees to manipulate their schedules in a manner that fits their personal needs.
The flexibility contributes to stepped-forward work-existence stability and complements process satisfaction.
Etsy invests in collaborative technology and equipment that facilitate seamless verbal exchange and collaboration amongst remote teams.
Video conferencing, messaging platforms, and venture control equipment are hired to make sure powerful remote collaboration.
Etsy locations a sturdy emphasis on retaining an inclusive organization subculture, no matter the personnel’s bodily locations.
Remote employees are encouraged to take part in organization-extensive events, team-constructing activities, and different tasks that foster a feeling of belonging.
Etsy is dedicated to offering expert improvement possibilities for its personnel.
Remote employees have access to training, mentorship programs, and different sources that make contributions to their professional growth.
Etsy values the well-being of its personnel and acknowledges the significance of healthful work-existence stability.
Remote employees can gain from custom-designed work surroundings that align with their options and routines.
Remote work reduces the environmental effects related to commuting and workplace power consumption.
Etsy’s remote-pleasant guidelines contribute to a greater sustainable and environmentally aware technique to work.
Etsy fosters range and inclusion via worker-useful resource agencies that offer guidance, networking, and advocacy.
Remote employees can take part in those agencies, improving their feel of network inside the organization.
Etsy guarantees that remote employees have access to the vital generation and infrastructure to carry out their roles effectively.
This consists of a guide for remote onboarding, steady entry to organization systems, and help with technical issues.

Etsy Remote Jobs (Customer Support, Entry Level) – No Degree $22/Hr