Ultra Remote Jobs (Customer Support, Entry Level) – No Degree $22/Hr

DETAILS:

Job Responsibilities: Communication Agent (Bilingual Technical Support)

Hiring Organization: Ultra

Educational Requirements: High School

Industry: Private

Employment Type: Full Time

Salary: $22/Hour

Location: North Dakota, USA

DESCRIPTION

Forensic Technology, a LeadsOnline company, is the pioneer of automatic ballistic identification, and the writer of IBIS (Integrated Ballistic Identification System) generation utilized in over eighty international locations to fight and save you firearm crime. Ultra Remote Jobs (Customer Support, Entry Level) – No Degree

Communications Agents function the primary factor of touch among FTI and its clients for all structures problems. Our dealers are accountable for efficiently speaking records to the consumer in addition to a whole lot of operational departments. We offer our clients with a high-degree of professional, confident, and credible consumer service. Ultra Remote Jobs (Customer Support, Entry Level) – No Degree

Job Description:

Answer consumer calls made to the Call Center.
Handle email, fax and in-man or woman requests.
Collect all records available, figuring out the caller and the hassle.
Process the decision thru ITSM, both updating an present price price tag or growing a brand new price price tag.
Identify and assign a “hassle type” to the price price tag.
Assign price price tag to the right discipline’s queue.
Follow the development and standing of asked calls; offer control with visibility of status.
Inform and replace customers of periodic interventions which have been scheduled for his or her site.
Update schedules and record consumer/consumer problems lower back to the Project Manager. Ultra Remote Jobs (Customer Support, Entry Level) – No Degree
Maintain intervention reports.
Handle unique tasks as assigned.
Experience with Support Center software program, consisting of ITSM, HEAT, Remedy, or different comparable packages are robust asset.

Required Skills:

Possess a laptop software program degree, technical trade, or equal revel in.
Fluency in English and Spanish required. Fluency in Portuguese is likewise desired, however now no longer required.
1+ yr of revel in as a Customer Service Representative in a Technical Support Center environment. Ultra Remote Jobs (Customer Support, Entry Level) – No Degree

Diverse & Inclusive Employer

Ultra Maritime is an identical possibilities corporation that values range, inclusion, fairness and equality. Underpinned with the aid of our values, behaviors, and regulations, we need you to feel empowered to be your great and real self.

We sell a place of job that welcomes human beings from all backgrounds and cultures; believing that this could grow our range of thinking, and in the end, make certain we hold turning in on our commitments to our clients. Ultra Remote Jobs (Customer Support, Entry Level) – No Degree

We no longer discriminate primarily based totally on race, religion, color, countrywide origin, gender identity, sexual orientation, age, marital fame, veteran fame, or incapacity fame and welcome programs from all candidates.

We provide aggressive blessings together with medical, dental, vision, 401k match, paid break day and own circle of relatives leave, and lots more! Ultra Remote Jobs (Customer Support, Entry Level) – No Degree

About Ultra

We are investigators, hassle solvers, terrific thinkers, and relentless explorers. We are Ultra. In each marketplace in which we operate, Ultra’s work is set the usage of our know-how and ingenuity to guard what matters. It’s why we come to work. It’s what we’re appropriate at. And it’s why we are happy with the contribution we make. Working with us, you’ll be a part of a dynamic, inspiring and inclusive crew with the possibility to resolve complicated issues we don’t even realize approximately yet…We are the clever people at the back of the clever people. Ultra Remote Jobs (Customer Support, Entry Level) – No Degree

Key Advantages Of Joining Ultra As A Remote Worker

Joining Ultra as a remote employee gives numerous key advantages, reflecting the employer’s dedication to fostering a dynamic and inclusive work environment. Some of the remarkable blessings of becoming a member of Ultra as a remote employee include:

Flexibility: Remote work gives you the ability to control your schedule. You can regularly pick out while and wherein you work, bearing in mind a higher work-existence balance.
Global Talent Pool: Ultra can also additionally faucet right into a worldwide expertise pool while hiring remote employees, allowing them to get entry to a variety of abilties and experiences.
Cost Savings: Both the organization and the remote employee can gain from value savings. Companies can also additionally shop on workplace areas and associated expenses, even as remote employees can shop on commuting costs.
Increased Productivity: Remote employees regularly record better degrees of productiveness because of decreased distractions and a greater personalized work environment.
Work-Life Balance: Remote work can contribute to a higher work-existence balance because it permits people to combine their expert and private lives.
Access to a Wider Talent Pool: Ultra can appeal to expertise from diverse geographic locations, making sure that they can lease first-rate applicants irrespective of their bodily location.
Reduced Commute Stress: Remote employees put off the want for each day’s commute, lowering pressure and contributing to ordinary well-being.
Autonomy: Remote employees generally have greater autonomy in coping with their work obligations and schedules, fostering an experience of duty and ownership.
Technology-Enabled Collaboration: Modern communique equipment and technology make it less difficult for remote groups to collaborate effectively, making sure seamless communique and task coordination.
Environmental Impact: Remote work can contribute to a discounted environmental footprint with the aid of reducing the want for commuting and related carbon emissions.

Ultra Remote Jobs (Customer Support, Entry Level) – No Degree $22/Hr