Alaska Airlines Customer Service Remote Jobs – CAB

Job Responsibilities: Customer Service Agent

Salary: $20-30/Hour

Company: Alaska Airlines

Location: Kansas, USA

Educational Requirements: High School

Full Job Description:-

Role Summary

The Customer Service Agent is accountable for supporting visitors with tour desires at Alaska Airlines (AS). As a member of the passenger carrier team, this man or woman contributor position responds to visitor inquiries and plays numerous responsibilities in ticketing, check-in, and boarding regions. This is a union represented position. Alaska Airlines Customer Service Remote Jobs

Key Duties

Assist visitors with tour desires (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast moving environment.
Sell tickets and make sure cabin accommodations.
Perform computer, iPad and office work responsibilities.
Evaluate and put together flights via way of means of arranging seat assignments and load, coordinating unique meals, and upgrades.
Perform boarding and gate obligations (e.g., checking flight tickets, supporting and directing passengers, making announcements, checking aircraft, and confirming cabin security).
Process and stable passenger luggage. Alaska Airlines Customer Service Remote Jobs
At the route of management, can be assigned to carry out obligations of various capacities to make sure whole visitor satisfaction.

Additional Details

Our tattoo coverage for this position is the following: No seen tattoos on face, the front of neck, or chest. One tattoo the dimensions of 1 / 4 or smaller allowed consistent with hand. Tattoos in different regions can’t be large than a credit score card or offensive. Employees will have one tattoo consistent with arm/leg/foot/again of neck/at the back of every ear. Tattoos at the again of neck and at the back of the ears are most effective authorised if they’re now no longer seen while searching without delay at a person. Tattoos might also additionally most effective be included with a uniform piece or authorised jewelry/watch (masking with make-up isn’t always allowed). Alaska Airlines Customer Service Remote Jobs

Day withinside the Life

To inform you extra approximately the position, challenges, and rewards of being an Alaska Customer Service Agent right here are a number of our extremely good Alaska employees. Click the play button at the video underneath to get started.
If you’re not able to view the video, click on this link:https://alaskahorizoncareers.com/ascsa. Job-Specific Experience, Education & Skills, Alaska Airlines Customer Service Remote Jobs

Required

6 months of customer support or network carrier experience.
Possess extremely good interpersonal and verbal exchange skills (e.g., verbal, written, listening).
Typing velocity of as a minimum 25 WPM.
Ability to continually raise 50 lbs.
Must be capable of push/pull 50 lbs.
Must be capable of bend, stoop, squat, attain and grasp.
Flexibility to paintings various shifts (e.g., weekends, holidays).
Ability to take part in paid training.
Ability to study and function a automated reservation system. Alaska Airlines Customer Service Remote Jobs
Ability to conform to appearing paintings in line with set procedures.
Ability to assume desires of others in a fast moving environment.
Ability to talk in English.
High college degree or equivalent.
Minimum age of 18.
Must be legal to paintings withinside the U.S.

Starting Rate

USD $20.96/Hr.

Total Rewards

Alaska Airlines and Horizon Air pay and advantages can range via way of means of company, location, wide variety of frequently scheduled hours worked, duration of employment, and employment status.

Free stand-via way of means of tour privileges on Alaska Airlines & Horizon Air
Comprehensive wellness packages which includes medical, dental and imaginative and prescient advantages
Generous 401k in shape program
Quarterly and annual bonus plans
Generous excursion and paid time off
Alaska Airlines Customer Service Remote Jobs

While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.

Alaska Airlines Customer Service Remote Jobs – CAB