Alaska Airlines Telework Jobs (Customer Service At Home)

Job Responsibilities: Customer Service Agent

Salary: $20-30/Hour

Company: Alaska Airlines

Location: Louisiana, USA

Educational Requirements: High School

Full Job Description:-

The Team

Our airport groups work collectively to transport visitors and their property from lower to cabin, developing notable reviews alongside the way. Whether customer-going through or in the back of the scenes, we need to listen from you if you could be welcoming to humans from all walks of life, suppose to your feet, and control a bendy schedule. In return, you’ll acquire a aggressive overall rewards package, expert improvement opportunities, and different blessings which are all designed to take your places. Alaska Airlines Telework Jobs

Role Summary

The Customer Service Agent is accountable for helping visitors with journey desires at Alaska Airlines (AS). As a member of the passenger carrier team, this man or woman contributor position responds to visitor inquiries and plays numerous responsibilities in ticketing, check-in, and boarding regions. This is a union represented position. Customer Service At Home

Key Duties

Assist visitors with journey desires (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast moving environment.
Sell tickets and make certain cabin accommodations.
Perform computer, iPad and office work responsibilities.
Evaluate and put together flights with the aid of using arranging seat assignments and load, coordinating unique meals, and upgrades.
Perform boarding and gate obligations (e.g., checking flight tickets, helping and directing passengers, making announcements, checking aircraft, and confirming cabin security).
Process and stable passenger luggage. Alaska Airlines Telework Jobs
At the route of management, can be assigned to carry out obligations of various capacities to make certain whole visitor satisfaction.

Additional Details

Our tattoo coverage for this position is the following: No seen tattoos on face, the front of neck, or chest. One tattoo the dimensions of 1 / 4 or smaller allowed in step with hand. Tattoos in different regions can’t be large than a credit score card or offensive. Employees may have one tattoo in step with arm/leg/foot/returned of neck/in the back of every ear. Tattoos at the returned of neck and in the back of the ears are most effective authorised if they’re now no longer seen whilst searching without delay at a person. Tattoos can also additionally most effective be protected with a uniform piece or accredited jewelry/watch (masking with make-up isn’t always allowed). Customer Service At Home

Required

6 months of customer support or network carrier experience.
Possess terrific interpersonal and conversation skills (e.g., verbal, written, listening).
Typing velocity of as a minimum 25 WPM.
Ability to continuously elevate 50 lbs.
Must be capable of push/pull 50 lbs.
Must be capable of bend, stoop, squat, attain and grasp.
Flexibility to work various shifts (e.g., weekends, holidays).
Ability to take part in paid training.
Ability to analyze and function a automatic reservation system.
Ability to conform to appearing work consistent with set procedures.
Ability to expect desires of others in a fast moving environment. Alaska Airlines Telework Jobs
Ability to speak in English.
High faculty degree or equivalent.
Minimum age of 18.
Must be legal to work withinside the U.S.

Airport SIDA Badge Requirements

Important replace for non-group personnel running at an airport or preservation hangar: Employees might be required to achieve a SIDA badge supplied with the aid of using the airport authority and preserve accurate status so as to maintain their SIDA badge. Review the SIDA Badge Requirements report for a complete overview.

Job-Specific Leadership Expectations

Embody our values to very own safety, do the proper thing, be kind-hearted, supply performance, and be notable. Customer Service At Home

Total Rewards

Alaska Airlines and Horizon Air pay and blessings can range via way of means of company, location, variety of frequently scheduled hours worked, period of employment, and employment status.

Free stand-via-way of means of journey privileges on Alaska Airlines & Horizon Air
Comprehensive nicely-being packages together with medical, dental and imaginative and prescient blessings
Generous 401k suit program
Quarterly and annual bonus plans
Generous excursion and paid time off

Alaska Airlines Telework Jobs

While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.

Alaska Airlines Telework Jobs (Customer Service At Home)