American Airlines Social Media Customer Support Jobs – Full Time Remote Careers $28/Hr

American Airlines USA Jobs

American Airlines Social Media Customer Support Jobs – Full Time Remote Careers $28/Hr

Job Responsibilities: Data Scientist/Senior Data Scientist, Customer Analytics

Salary: $28/Hour

Company: American Airlines

Location: Florida, USA

Educational Requirements: Postgraduate Degree

Full Job Description:-

Intro

Are you geared up to discover a international of possibilities, each at work and at some stage in a while off? Join our American Airlines family, and you’ll journey the international, develop your information and emerge as the quality model of you. As you embark on a brand new journey, you’ll address demanding situations with flexibility and grace, mastering new capabilities and advancing your profession at the same time as having the time of your lifestyles. Feel loose to complement each your non-public and work lifestyles and hop on board! American Airlines Social Media Customer Support Jobs – Full Time Remote Careers

Why you will love this activity

This activity is a member of the Commercial Planning and Analysis group.  Are you a hardcore numbers man or woman who experiences fixing a number of enterprise’ hardest demanding situations with the aid of using illuminating phenomena and possibility held within one of the international’s biggest records sets?  As a Data Scientist withinside the Customer Analytics group at American Airlines, you’ll create insights that influence how we make decisions that have impact at a big scale.   You might be empowered to do your quality work at the same time as unlocking enterprise possibility.  This group helps selection making with the aid of using extracting key insights, the use of sample popularity to expand predictive analytics, and translating effects into goal-orientated enterprise actions. Each day, you might be provided with a selection of latest demanding situations and thrilling tasks that faucet your pursuits and strengths. You’ll be leveraging records technological know-how methods, together with AI and gadget mastering in an extremely dynamic and tasty environment.  American Airlines Social Media Customer Support Jobs – Full Time Remote Careers

What you will do

  • As a part of the Customer Analytics group, you’ll supply records and analytics pushed tasks from starting to end, with the aid of using
  • Applying superior analytical strategies to reply patron-centric questions applicable to the enterprise
  • Collaborating with different groups to gather the right facts from diverse sources so that you can enforce superior statistical methodologies to optimize how our enterprise can quality carry out
  • Obtaining, manipulating, cleaning, and reading established and unstructured records from numerous sources
  • Conducting exploratory evaluation together with speculation testing, statistical inference and statistical evaluation (predictive and/or prescriptive)
  • Partnering with enterprise and technical stakeholders to translate difficult retail enterprise problems into present day records technological know-how answers
  • Partner with different business groups and IT to expand and enforce clients segmentations applicable to our business strategic objectives
  • Work with different groups throughout the agency to combine and centralize patron records for analytics functions to growth patron expertise throughout the agency, together with however now no longer restrained to 1/3 birthday birthday celebration records, virtual behavior, operational metrics, etc.
  • Deploying fashions as proofs of idea or completely productionized implementations, American Airlines Social Media Customer Support Jobs – Full Time Remote Careers
  • Help the improvement and assessment of patron centric metrics that contain patron attributes and behaviors holistically and permit the business enterprise to higher apprehend patron value
  • Collaborate cross-functionally throughout workgroups to feature patron insights main to higher decisions
  • Select suitable analytical equipment and write code/queries to generate outputs helping method and selection making
  • Present updates to key stakeholders, together with senior management concerning the assessment of patron centric analytics and significant findings to the enterprise
  • Identify and examine possibilities to leverage new technology and collaborate with outside carriers to beautify patron knowledge

All you will want for success

Minimum Qualifications- Education & Prior Job Experience

  • Master’s/PhD diploma or Bachelor’s diploma with 2+ years of equal sensible experience in aquantitative discipline (e.g., Data Science, Applied Mathematics, Statistics, Operations Research,Business Analytics, Computer Science, Engineering, etc.)
  • Experienced with Machine Learning, Data Science, and AI-pushed strategies
  • Experience with as a minimum one programming language (e.g., Python, R, Java), American Airlines Social Media Customer Support Jobs – Full Time Remote Careers
  • Practical experience with records extraction, cleaning, and evaluation

Preferred Qualifications- Education & Prior Job Experience

  • Experience with SQL and records visualization (e.g., Tableau)
  • Airline, aviation or transportation enterprise experience
  • Experience with Cloud Computing and/or Distributed Computing (e.g. Databricks, Spark, AWS)
  • Experience with Microsoft Azure (garage accounts, carrier principal, Azure Data Factory and energetic directory)
  • Experience in quantitative advertising and marketing (correlation, clustering, segmentation, regression)
  • Experience with  XGboost, KNN Neighbors, Random Forest, American Airlines Social Media Customer Support Jobs – Full Time Remote Careers

Skills, Licenses & Certifications

  • Advanced talent in Microsoft Excel and PowerPoint
  • Ability to carry out patron records evaluation the use of complicated records sets
  • Strong organizational capabilities and capacity to stability a couple of tasks concurrently
  • Knowledge of the modern advertising and marketing trends
  • Inquisitive out-of-the-field philosopher who’s constantly in search of possibilities to enhance and innovate with records technological know-how answers
  • Excellent management, communication, innovative thinking, analytical and problem-fixing capabilities
  • Ability to transport tasks ahead with out closing dates and successfully work with time constraints
  • Ability to work cross-functionally and talk and work with numerous enterprise groups
  • Knowledge and knowledge of patron experience and quality practices throughout industries, American Airlines Social Media Customer Support Jobs – Full Time Remote Careers
  • Ability to expand innovative answers and modern techniques to pressure actual enterprise effects
  • Ability to successfully talk (verbally and written) with all tiers withinside the agency

Perks and Benefits

Americans desire to help you with your life’s adventure at work, at domestic and at play. Whether it’s loose economic making plans consultations, sturdy advantages alternatives or assistance locating a caregiver for cherished ones, our crew individuals have get right of entry to to infinite resources — starting on day one. We apprehend that during order so one can do your process well, you and your family want to be taken care of — so that’s our priority, too.

  • Health Benefits: Medical, prescription, dental, imaginative prescient and greater to be had on the date of the lease.
  • 401(k) plan: Available upon lease and relying on the workgroup, eligible for company contributions after one year.
  • Travel Perks: Travel privileges for you, your circle of relatives and pals throughout the American international network.
  • Well-being programs: Resources, occasions and help on your physical, economic and emotional well-being.
  • Education Foundation: Higher training scholarship grants for eligible dependents.
  • Family help: Emergency help from the Family Fund for you and your circle of relatives in instances of want.
  • Deals & Discounts: Savings on loads of services and products inclusive of hotels, electronics, garden care, cell plans and more.
  • Fly Higher Learning: Programs and online getting-to-know platforms to help you to your professional adventure.
  • Paid Time Off: You are eligible to take paid leaves while you want them. Paid parental care leave, Paid vacation leave.
  • American Airlines Social Media Customer Support Jobs – Full Time Remote Careers

One of the various perks you’ll experience at some point in a profession with American Airlines is the journey privileges that allow you, your circle of relatives and your pals to discover new locations throughout the globe. Watch the video to learn the way a number of our crew individuals use their journey perks to experience locations close to and far. American Airlines Social Media Customer Support Jobs – Full Time Remote Careers

Feel free to be yourself at American

From the group of individuals we lease to the clients we serve, inclusion and variety are the inspiration of the dynamic group of workers at American Airlines. Our 20+ Employee Business Resource Groups are centered on connecting our group individuals to our clients, suppliers, groups and shareholders, assisting group individuals to attain their complete capacity and growing inclusive work surroundings to satisfy and exceed the wishes of our various international. American Airlines Social Media Customer Support Jobs – Full Time Remote Careers

About American Airlines

American Airlines is one of the foremost airways in the United States and one of the biggest airways globally. American Airlines became based on April 15, 1926, due to the consolidation of more than eighty small airways into The Aviation Corporation. It formally became American Airlines in 1930. American Airlines has many professional possibilities for your brilliant future. American Airlines Social Media Customer Support Jobs – Full Time Remote Careers

Discrimination and all illegal harassment (together with sexual harassment) in employment aren’t tolerated. We inspire fulfillment primarily based totally on our people’s deserves and talents without regard to race, color, religion, country-wide origin, gender, sexual orientation, gender identity, age, disability, marital fame, citizenship fame, army fame, including veteran fame or employment fame. We assist and obey legal guidelines that limit discrimination anywhere we do business. American Airlines, Inc considers all certified candidates together with people with a crook history. American Airlines Social Media Customer Support Jobs – Full Time Remote Careers

While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

  1. Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
  2. Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
  3. Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
  4. Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
  5. Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
  6. Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
  7. Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.
American Airlines Social Media Customer Support Jobs – Full Time Remote Careers $28/Hr

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