Apple Home Advisor Jobs: Customer Support at Apple ($28/Hr)

Job Responsibilities: Strategist, AppleCare Digital Video, Social and Design

Salary: $28/Hour

Company: Apple

Location: Kentucky, USA

Educational Requirements: Bachelor Degree

Full Job Description:-

Imagine what you may do properly right here. At Apple, new minds have a way of creating great products, services, and customer research very quickly. Bring passion and strength of will to your interest and there can be no telling what you may accomplish. Apple Home Advisor Jobs

The people proper right here at Apple don’t really craft products – they assemble the shape of wonder that’s revolutionized complete industries. It’s the variety of those people and their minds that evokes the innovation that runs through the whole thing we do, from incredible generation to industry-essential environmental efforts. Join Apple, and help us depart the area better than we decided.

AppleCare Digital creates captivating digital content material fabric and research to help people get the most out of their Apple products. We make it easy for all and sundry to have a look at, use and preserve all of their Apple software program application and hardware. Customer Support at Apple

We’re looking for a professional Content Strategist to influence our pass channel video technique inner AppleCare Digital. In this role, you’ll ideate and energy-engaging manual-centered video content material fabric on Apple’s social media and on-location channels. You’ll associate carefully with product and channel stakeholders to make sure that video topics are timely, relevant, and prioritized to satisfy customer goals and AppleCare Digital goals. Apple Home Advisor Jobs

The ideal candidate has a strong hobby to detail, is ready and self-motivated, and might prioritize more than one task on tight a timeline. You can have an effect without control, communicate definitely to a content material fabric technique, and suggest whilst retaining exquisite relationships. You’re obsessed with Apple, our customers, and imparting an exquisite elegance manual revel in. Customer Support at Apple

Key Qualifications

Minimum of 3+ years revel in walking in digital content material fabric introduction and/or management
Deep records of all social systems, limitations, and social media exquisite practices
Ability to deliver new content material fabric mind based mostly on data, platform tendencies and new opportunities
Navigate the progressive process and lead enterprise content material fabric development sessions
Knowledge of evolving generation and the impact on the content material fabric
Ability to thrive in immoderate pressure environments and adapt to ever-changing deadlines.
Experience influencing stakeholders and the use of consensus, Apple Home Advisor Jobs

Description

In this role, you’ll ideate and lead video and static content material fabric techniques for @AppleSupport social handles and on-location content material fabric. You’ll associate carefully with product and channel stakeholders to make sure that video topics are timely, relevant, and prioritized to satisfy customer goals and AppleCare Digital goals. Additional responsibilities will embody the following:

Analyze key metrics to make choices and energy future content material fabric platform requirements and processes.

Connect with immoderate-diploma stakeholders during Apple — including Product Marketing, Public Relations, Engineering, and Legal — to build content material fabric, navigate feedback, and energy the technique of every content material fabric system and the Apple products represented. Customer Support at Apple

Partner collectively at the side of your teammates and exclusive AppleCare partners to assemble roadmaps and requirements for tool and device development.

Own content material fabric publishing, editorial calendars, and video libraries for social and on-location systems.

You have a strong hobby to detail, are organized and self-motivated, and might prioritize more than one task on tight a timeline. You can have an effect without control, communicate definitely to a content material fabric technique, and suggest whilst retaining exquisite relationships. You’re obsessed with Apple, our customers, and imparting an exquisite elegance manual revel in. Apple Home Advisor Jobs

Education & Experience

Bachelors Degree or same work experience required, Masters Preferred, Customer Support at Apple

Benefits

Apple personnel additionally have the possibility to grow to be Apple shareholders through participation in Apple’s discretionary worker inventory applications. Apple personnel are eligible for discretionary limited inventory unit awards and should buy Apple inventory at a reduction if voluntarily collaborating in Apple’s Employee Stock Purchase Plan. You’ll additionally acquire advantages which include: Comprehensive clinical and dental coverage, retirement advantages, various discounted merchandise and unfastened services, and for formal schooling associated with advancing your profession at Apple, compensation for sure academic expenses — which include tuition. Additionally, this function is probably eligible for discretionary bonuses or fee bills in addition to relocation. Apple Home Advisor Jobs

While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.

Apple Home Advisor Jobs: Customer Support at Apple ($28/Hr)