Calculator Customer Service Remote Jobs (Entry Level, Work At Home) – $25/Hr

Job Responsibilities: Customer Service Representative

Salary: $25/Hour

Company: Calculator

Location: Iowa, USA

Educational Requirements: High School

Full Job Description:-

The Customer Service Representative will be the front-line representative and image of Calculator.

The Customer Service Representative will handle a variety of tasks, which include incoming phone calls, general clerical tasks, data entry, process picture ID’s, handling customer requests, and administrative support. Calculator Customer Service Remote Jobs

Responsibilities:

Handle inbound calls from Members, Clients and Facilities to verify eligibility and coordinate non-emergent transportation and/or paratransit services utilizing transportation management systems in order to meet contract service levels
Provide top-quality customer service experience to a diverse customer population
Enter Customer Contact information into appropriate software system, ensure accuracy of data entries
Schedule trips in the most cost effective manner
Meet job specific key performance indicators and goals
Respond to all inquiries within a timely and professional manner
Respond and document customer complaints, Calculator Customer Service Remote Jobs
Maintain daily customer scheduling for Eligibility staff
Collect, track and maintain all monies collected for replacement IDs
Maintain confidentiality and comply with HIPAA regulations
Communicate professionally with Leadership both internally and externally
Maintain program spreadsheets
Regular attendance required for assigned shifts

Requirements:

High School Diploma or GED
Typing speed of 30 WPM or greater
One year customer service experience
Six month experience working in a customer service contact center preferred
Must be authorized to work in the United States, Calculator Customer Service Remote Jobs

Benefits:

Common worker benefits supplied through Calculator may also include:

Health Insurance: Coverage for medical, dental, and imaginative and prescient expenses.
Retirement Plans: Contribution plans together with 401(k) or pension schemes.
Paid Time Off: Vacation days, holidays, and ill leave.
Flexible Work Arrangements: Options for faraway work or bendy running hours.
Professional Development: Opportunities for training, education, and professional development.
Life Insurance: Coverage for personnel and, in a few cases, their dependents.
Employee Assistance Programs (EAP): Services to help intellectual fitness and well-being.
Stock Options or Equity: Participation inside the company’s possession through inventory alternatives or fairness grants.
Bonuses and Incentives: Performance-primarily based on total bonuses or different incentives.
Wellness Programs: Initiatives selling worker well-being, together with health packages or health challenges.
Tuition Reimbursement: Financial help for personnel pursuing additional education.
Company Discount: Free use of company tools
Calculator Customer Service Remote Jobs

About Calculator.Net:

We are a collection of IT experts enthusiastic about developing fine loose equipment and content material on the Internet. The important cause of this internet site is to offer a complete series of loose online calculators for ease of public use. This site has been released on calculators. data first in 2007. In 2008, we migrated to calculator.net. Calculator Remote Jobs, Calculator Customer Service Remote Jobs

The calculators on this site have been grouped into four sections: economics, fitness & fitness, math, and others. All of the calculators have been evolved in residence. Some calculators use open-supply JavaScript additives beneath specific open-supply licenses. More than 90% of the calculators are primarily based totally on famous formulations or equations from textbooks, along with the loan calculator, BMI calculator, etc. If formulations are controversial, we offer the consequences of all famous formulations, as may be visible inside the Ideal Weight Calculator. Calculators along with the affection calculator which can be completely intended for leisure are primarily based on inner formulation. The consequences of the economic calculators have been reviewed via way of means of our economic advisors, who work for main private economic advising firms. The consequences of the fitness calculators have been reviewed and permitted via way of means of nearby clinical doctors. More than 99% of the descriptive content material become evolved in-residence with a small quantity of content material taken from wikipedia.org beneath the GNU Free Documentation License. The descriptive content material of the economic calculators is created and reviewed via way of means of our economic team. The descriptive content material of the fitness calculators becomes reviewed via way of means of nearby clinical doctors. Calculator Customer Service Remote Jobs

While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.

Calculator Customer Service Remote Jobs (Entry Level, Work At Home) – $25/Hr