Liveops Remote Jobs (Customer Support, Entry Level) – No Degree $22/Hr

Job Responsibilities: Client Results Associate

Salary: $22/Hour

Company: Liveops

Location: Maine, USA

Educational Requirements: High School

Full Job Description:-

The Purpose of Your Role

Your function is foundational to Liveops success. You nurture a subculture of engagement and create a network with our hundreds of Independent Agents. They flip to you for guide and you’re a key detail to their businesses’ success. As the primary line of interplay with our Agents, you offer an tremendous Agent revel in even as making sure patron success. You try this with the aid of using dealing with tactics to maximise Agent guide, performance, and pleasure even as displaying empathy and positivity. The best candidate is technique oriented, adaptable & capable of correctly multi-project the usage of numerous structures simultaneously. Liveops Remote Jobs (Customer Support, Entry Level) – No Degree

The Qualifications We’re Looking For

High school
1+ years of touch center/BPO revel in or similar purchaser service-associated paintings revel in
Mastery of laptop fundamentals with an affinity toward technical structures
Functional talent in Microsoft merchandise to consist of Outlook, Word, Excel, and PowerPoint
Excellent oral and written communique abilties
Ability to steer and/or take part in digital conferences in a distraction-unfastened surroundings
Proactive, adaptable and might paintings with a feel of urgency even as preserving a robust interest to detail
Flexible paintings time table to consist of days, nights, overnights, weekends, and holidays
Ability to be on digital digicam for more than one hours daily, Liveops Remote Jobs (Customer Support, Entry Level) – No Degree
Bachelor’s diploma or equal years of labor revel in preferred

The Competencies You Bring

Initiative, Adaptability, Teamwork, Results Orientation & Empathy, Liveops Remote Jobs (Customer Support, Entry Level) – No Degree

The Value You Deliver

Demonstrates a excessive stage of purchaser revel in to guide the Agent network
Team participant with the cappotential to collaborate with cross-purposeful groups
Highly prompted self-starter with a can-do attitude
Capable of utilising supplied sources to help the Agent network
Ability to apprehend tendencies withinside the Agent network and speedy increase issues for powerful resolution
Experience interacting in a fast paced surroundings even as preserving advantageous relational and influencing abilties intact
High-strain staying power with the cappotential to speedy pivot from one recognition to any other
Strong organizational, multi-tasking, and time control abilties
Proven cappotential to educate & inspire others
Partner with software and cross-purposeful groups to guide the increase of the patron enterprise and the Agent network
Deliver a consistent, wonderful purchaser revel in to the Agent network with the aid of using personalizing interactions and displaying empathy in each Agent engagement
Provide real-time guide to Agents with the aid of using utilising sources to speedy solution on-name questions, Liveops Remote Jobs (Customer Support, Entry Level) – No Degree
Promote lively Agent engagement and development with the aid of using diagnosing, troubleshooting, and resolving Agent problems thru each on-name and off-name communications
Actively make contributions to Agent retention with the aid of using utilising contemporary and new guide tools
Professional participation in patron-particular sports along with email/Slack communications, calibration calls, responding to guide tickets, attractive with dealers withinside the forums, etc.
Consistent implementation of abilties and know-how to control and prioritize competing tasks; cappotential to multi-project and pivot from one project to any other to consist of inner and Agent communications, on/off-name Agent questions, and more
Support the onboarding/teaching/schooling of latest group individuals thru shadowing

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Paid Time Off
Protection
Charitable Giving
Personal Development
Liveops Remote Jobs (Customer Support, Entry Level) – No Degree

About Liveops:

Liveops, a digital touch middle, gives scalable, on-call studies through the VirtualFlex platform for each deliberate and unplanned CX needs. This tech-enabled, information-powered platform evokes and motivates brand-licensed sellers to supply higher studies and draws entrepreneurial US-primarily-based totally specialists with lifestyle experience that enables them to connect to customers. We’re a people-powered commercial enterprise, running tirelessly on behalf of sellers, customers, and personnel to make lifestyles higher. Liveops Remote Jobs (Customer Support, Entry Level) – No Degree

Liveops exists to enhance the lives of our sellers, customers, and personnel. As a Liveops worker, you’re part of a purpose-pushed lifestyle that values curiosity, collaboration, and results. We inspire numerous views to create higher outcomes, have fun initiatives, and construct relationships primarily based totally on belief and transparency. We provide fantastic advantages consisting of insurance, 401k fit and a bendy holiday plan. Liveops Remote Jobs (Customer Support, Entry Level) – No Degree

While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to workplace safety and health laws, including the Occupational Safety and Health Act (OSHA).
Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.

Liveops Remote Jobs (Customer Support, Entry Level) – No Degree $22/Hr