LiveOps Work From Home Jobs (Customer Service, Entry Level)

Job Responsibilities: Remote Call Center Agent Work-From-Home Independent Contractor

Salary: $12-17/Hour

Company: LiveOps

Location: Oklahoma, USA

Educational Requirements: High School

Full Job Description:-

Are you encouraged through the liberty to select? Do you yearn for the cappotential to stability your busy lifestyles with work that’s meaningful? Has your experience proven you this stuff can not be observed in the constraints of the conventional process market? Liveops has fine in class, far off work at home possibilities that provide this freedom and flexibility. Opportunities to construct a enterprise for your terms. LiveOps Work From Home Jobs (Customer Service, Entry Level)

Liveops is looking for work-from-home, Independent Contractor Agents (ICAs) to offer remote customer support help to our portfolio of customers. This portfolio is a set of famous manufacturers spanning Retail, Healthcare, Insurance, Energy and Tax Software. Liveops platform indicates you the manner to meaningfully help consumer’s clients, as you construct a small enterprise you care about & attain the dream of authentic work-lifestyles stability.

As an Independent Contract Agent (ICA) you’re your personal boss and you:

Have the liberty, flexibility & autonomy to select while and to whom you offer help offerings
Set your personal agenda
Work remotely/out of your home
ICA’s remotely cope with inbound/outbound customer support calls. During which they determine the client’s desires and creatively remedy troubles supplying sound solutions. LiveOps Work From Home Jobs (Customer Service, Entry Level)

ICA Requirements:

Minimum 1 year telecellsmartphone primarily based totally, customer service experience
Computer skills. ICAs have the cappotential to:
navigate a couple of systems, packages & windows
concurrently file name notes & client interactions
construct upon modern-day tech ability set while required
Strong customer support and written skills
Patience & empathy
Fluent in spoken and written English, LiveOps Work From Home Jobs (Customer Service, Entry Level)

Earning Potential:

Client possibilities provide various pay structures, primarily based totally on effective time spent helping clients whilst at the telecellsmartphone and might provide performance-primarily based totally pay and/or different incentives. Actual income range relying on consumer possibility selected and help required. Hourly equal income may also variety from $12-$17.
ICAs are self-hired 1099 Independent Contractors. As such, ICAs are answerable for paying their personal taxes and expenses.

Hours:

ICAs select their personal agenda through self-scheduling 30-minute blocks of time, at some stage in which they devote to deal with name volume & offer customer service.

Computer Requirements:

Some customers may also require extra safety measures, generation & gadget past fundamental necessities
A PC is required. Macs or Chromebooks aren’t presently supported, LiveOps Work From Home Jobs (Customer Service, Entry Level)

How To Become An ICA:

An ICA ought to stay completely in & offer offerings from one of the following states:
- AK, AL, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY
Complete the utility process, such as:
- Complete an utility
- Sign an Independent Contractor Agreement
- Pass a heritage take a look at
  - The heritage take a look at calls for a $24.ninety nine processing charge paid immediately to Sterling, the heritage take a look at vendor
Create Agent bills such as Openforce and Okta.
Select a consumer
Complete the selected consumer precise certification, satisfactorily finishing all milestones in a well timed fashion

Important Notes:

Some consumer possibilities may also have extra necessities, such as extended consumer-precise certification. Some consumer packages may also require Independent Contractor Agents to offer offerings above-published minimal requirements to preserve eligibility.
Be positive to study consumer summary & certification agenda cautiously earlier than committing to a consumer. LiveOps Work From Home Jobs (Customer Service, Entry Level)

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Paid Time Off
Protection
Charitable Giving
Personal Development

LiveOps Work From Home Jobs (Customer Service, Entry Level)

About Liveops:

Liveops, a digital touch middle, gives scalable, on-call studies through the VirtualFlex platform for each deliberate and unplanned CX needs. This tech-enabled, information-powered platform evokes and motivates brand-licensed sellers to supply higher studies and draws entrepreneurial US-primarily-based totally specialists with lifestyle experience that enables them to connect to customers. We’re a people-powered commercial enterprise, running tirelessly on behalf of sellers, customers, and personnel to make lifestyles higher. LiveOps Work From Home Jobs (Customer Service, Entry Level)

Liveops exists to enhance the lives of our sellers, customers, and personnel. As a Liveops worker, you’re part of a purpose-pushed lifestyle that values curiosity, collaboration, and results. We inspire numerous views to create higher outcomes, have fun initiatives, and construct relationships primarily based totally on belief and transparency. We provide fantastic advantages consisting of insurance, 401k fit and a bendy holiday plan. LiveOps Work From Home Jobs (Customer Service, Entry Level)

While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.

LiveOps Work From Home Jobs (Customer Service, Entry Level)