MDC Remote Jobs (Customer Support, Entry Level) – No Degree $22/Hr

Job Responsibilities: Information Specialist, Transcript Processing Services

Salary: $22/Hour

Company: Miami Dade College

Location: Illinois, USA

Educational Requirements: High School

Full Job Description:-

Job Summary

The Information Specialist plays administrative paintings and offers correct facts regarding incoming transcripts and outgoing transcript requests. This role additionally offers correct and activate transmittal of facts regarding statistics, registration and admissions. MDC Remote Jobs (Customer Support, Entry Level) – No Degree

Duties & Responsibilities

Responds to smartphone or in-individual inquiries concerning the university’s organization, functions, sports and offerings which include however now no longer restricted to transcript processing, excessive faculty graduation, and excessive colleges widely wide-spread for admissions
Assist college students with questions concerning transcript associated holds
Processes overseas language milestones on scholar statistics as needed
Processes incoming and outgoing scholar educational transcripts, which include imaging and filing
Responds to calls, inquires and resolves court cases accordingly
Serves as first touch with college students and mother and father who’re experiencing issues or want to specific concerns, MDC Remote Jobs (Customer Support, Entry Level) – No Degree
Assists college students and site visitors via way of means of supplying fundamental interpretation and clarification of complicated university policy, tactics, country guidelines and statutes
Determines authenticity of files furnished via way of means of college students and mother and father inclusive of, home and overseas excessive faculty files and university transcripts
Refers college students to supervisors, departments, and software regions as needed
Processes and keeps scholar statistics and educational transcripts via extraordinary structures inclusive of Odyssey, People Soft, and Perceptive Content
Provides steerage and schooling to scholar assistants and part-time personnel
Performs different responsibilities as assigned

Minimum Requirements

High School degree or G.E.D. equal from a domestically authorised group and one (1) year of revel in in professional typewriting, keyboarding, and wellknown clerical paintings in a hectic workplace surroundings; or Associate’s diploma and one (1) yr of revel in in professional typewriting, keyboarding, and wellknown clerical paintings in a hectic workplace surroundings; or any aggregate of revel in and schooling
All academic tiers ought to be from a domestically authorised group.
Knowledge of university admission, registration, economic aid, trying out and enrollment facts and tactics, educational regulations, packages of observe and departmental obligations and locations
Knowledge of university policy, procedure, country guidelines, and statutes, MDC Remote Jobs (Customer Support, Entry Level) – No Degree
Excellent conversation and customer support skills
Excellent laptop keyboarding skills
Ability to study and interpret files inclusive of protection guidelines, working and upkeep commands and tactics manuals
Ability to write down habitual reviews and correspondence
Ability to talk successfully earlier than agencies of clients or personnel of organization
Ability to cope with the overall public successfully
Ability to narrate to inquiries regarding university functions, according with laws, regulations, university-extensive and departmental policies
Ability to use common-sense know-how to perform commands supplied in written, oral, or diagram form
Ability to remedy sensible issues and cope with quite a few concrete variables in conditions in which simplest restricted standardization exists
Ability to interpret quite a few commands supplied in written, oral, diagram, or agenda form
Ability to paintings beyond regular time for the duration of top registration period, for you to encompass evenings and/or weekends
Ability to paintings successfully in a multi-ethnic/multi-cultural surroundings with college students, faculty, and staff, MDC Remote Jobs (Customer Support, Entry Level) – No Degree

Benefits

Medical Insurance
Dental Insurance
Life and AD&D Insurance
Educational Assistance
Disability Plan
Legal Plan
Tax Shelter Annuity (TSA)
Supplemental Life Insurance
Dependent Life Insurance
Flexible Spending Accounts
Vacation (Excluding Faculty)
Professional Staff Accrued Leave Program (Administrative Positions Only)
Sick Leave
Sick Leave Pool
Personal Leave With Pay
MDC Remote Jobs (Customer Support, Entry Level) – No Degree

EQUAL ACCESS/EQUAL OPPORTUNITY

Miami Dade College is a same access/same possibility group which does now no longer discriminates on the idea of sex, race, color, marital status, age, religion, country-wide origin, disability, veteran’s status, ethnicity, pregnancy, sexual orientation or genetic information. Remote Jobs (Customer Support, Entry Level) – No Degree

About MDC

Miami Dade College is the maximum varied organization in the nation. There are 167 countries and sixty-three languages represented in its pupil body. The college’s 8 campuses and outreach facilities provide more than three hundred awesome diploma pathways consisting of partner and baccalaureate degrees, professional certificates and apprenticeships. When you pick to end up a worker of Miami Dade College, you are deciding to end up a part of the records and destiny of Miami. As a member of the school or workforce at MDC, you play an important position in now no longer the most effective assisting people to train themselves, but additionally via way of means of assisting to bolster our network and make a distinction inside the international round you. Remote Jobs (Customer Support, Entry Level) – No Degree

While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.

MDC Remote Jobs (Customer Support, Entry Level) – No Degree $22/Hr