Outlook Customer Service Remote Jobs (Entry Level, Work At Home)

Job Responsibilities: Customer Service

Salary: $25-35/Hour

Company: Microsoft Outlook

Location: New Jersey, USA

Educational Requirements: Bachelor Degree

Full Job Description:-

Overview

Responsibilities

Conduct outbound calls to potential customers
Handle customer service inquiries and problems, Outlook Customer Service Remote Jobs
Receiving inbound customer calls
Identify what are the customer’s needs and then route them to the appropriate department
Handling a blended call center environment with make outbound and taking inbound calls, Outlook Customer Service Remote Jobs

Requirements

High School Diploma or GED required
1 to 2 years of related experience, Outlook Customer Service Remote Jobs
Excellent communication and interpersonal skills.
Proficient in outbound calling techniques
Outbound dialing, upselling experience preferred, Outlook Customer Service Remote Jobs
Telemarketing, Timeshare, Cold calling phone sales is a plus

Benefits/perks listed below might also vary depending on the person of your employment with Microsoft and the America in which you work.

Industry important healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect
Outlook Customer Service Remote Jobs

About Microsoft Outlook

Microsoft Outlook is an extensively used non-public records supervisor and e-mail customer evolved via way of means of Microsoft. It is a part of the Microsoft Office suite of productiveness equipment however is likewise to be had as a standalone application. Outlook integrates numerous capabilities inclusive of e-mail management, calendaring, touch organization, project management, and note-taking. We—Microsoft Digital Employee Experience—are Microsoft’s Customer Zero. We’re the primary to install the brand new Microsoft software, services, and gadgets at scale in an industrial environment. We get to steer destiny Microsoft merchandise at the same time as empowering the corporation to connect, collaborate, and be greater productive. Come be a part of us! Outlook Customer Service Remote Jobs

Microsoft Outlook is the identical opportunity employer. All licensed applicants get preserve of interest for employment without regard to age, ancestry, citizenship, color, personal own family or medical care leave, gender identity or expression, genetic facts, immigration status, marital status, medical condition, country-wide origin, physical or highbrow disability, political affiliation, blanketed veteran or military status, race, ethnicity, religion, sex (which includes pregnancy), sexual orientation, or some other feature blanketed thru applicable community laws, guidelines and ordinances. Outlook Customer Service Remote Jobs

While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.

Outlook Customer Service Remote Jobs (Entry Level, Work At Home)