PUMA Customer Service Remote Jobs – CAB

PUMA Customer Service Remote Jobs – CAB

Job Responsibilities: REPRESENTATIVE CUSTOMER SERVICE GOLF

Salary: $20-30/Hour

Company: PUMA

Location: Montana, USA

Educational Requirements: High School

Full Job Description:-

SPEED & SPIRIT is what we search for in our candidates, described via way of means of a few easy values that encourage us to BE DRIVEN in our performance, BE VIBRANT in our carrying legacy, BE TOGETHER in our group spirit, and BE YOU to permit our person expertise and enjoy shine. Applying for a activity at PUMA is easy. Simply click on APPLY ONLINE and observe the stairs to add your application. PUMA Customer Service Remote Jobs

YOUR TALENT

• Golf Club/Product know-how is Required.
• Golf Retail enjoy at the side of membership becoming enjoy is preferred.
• Prior Customer Service enjoy in a name-middle environment (ideally Golf Company).
• Excellent typing and pc skills (MS Office required).
• Possess a courteous and expert telecellsmartphone manner.
• Energy for paintings and ardour for the manufacturers and the sport of golfing.
• Must be self-prompted and a group player.
• Ability to multi-mission and be organized.
• College diploma preferred. PUMA Customer Service Remote Jobs
• Experience with Shopify a plus.
• Flexibility in paintings time table in a name middle that operates from 6 AM to 4:00 PM PT. (hours concern to alternate primarily based totally on commercial enterprise desires and seasonality)

YOUR MISSION

• We are seeking out each Full-Time and Temporary people to fill the placement of Customer Service Representative
• Ability to address a excessive name quantity whilst concurrently utilising structures to retrieve facts and input incoming orders.
• Utilize know-how in Cobra and PUMA product know-how whilst speaking with golfing professionals, income associates, and consumers.
• Strong verbal conversation skills, with cappotential to discover middle troubles and offer suitable solutions.
• Drives commercial enterprise thru upselling/move promoting different merchandise to wholesale and consumers.
• Ensures well timed execution of order access and purchaser emails through Freshdesk.
• Learn and paintings inside mounted regulations and procedures, with sound judgment.
• Make advice and move-promote over the telecellsmartphone the usage of product availability facts.
• Composed and enthusiastic telecellsmartphone voice with excellent articulation.
• Daily order access of Puma Golf and Cobra inventory in addition to custom clubs.
• Assist with Shopify purchaser orders and guide order access. PUMA Customer Service Remote Jobs
• Able to hassle clear up order troubles and offer purchaser solutions.
• Primary conversation might be performed through email, telecellsmartphone and chat guide with Sales Reps, wholesale bills and consumers.
• Order access turnaround time of much less than 24 is required.
• Able to paintings on unique initiatives as wished via way of means of supervisor or supervisor.
• Extensive observe up conversation might be required on order access updates, bill questions, and/or product release details.
• Excellent verbal skills.

BENEFITS:

• Competitive Salary: PUMA ordinarily offers competitive base pay rates that are lined up with industry standards and nearby economic situations.
• Healthcare and Insurance: PUMA frequently gives complete well-being and dental insurance plans to employees and their families. These plans can incorporate clinical, dental, and vision inclusion.
• Retirement Plans: Numerous PUMA employees approach retirement reserve funds plans, for example, a 401(k), with valuable open doors for boss matching contributions.
• Paid Time Off (PTO): Employees regularly get paid time off for vacation, occasions, and days off. PUMA may likewise offer additional leave benefits like parental leave or vacations.
• Flexible Work Arrangements: PUMA might offer flexible work arrangements, including options for remote work, flexible hours, and work-life balance initiatives.
• Employee Discounts: Employees might appreciate discounts on PUMA items, permitting them to buy active apparel and footwear at scaled-down costs.
• Professional Development: PUMA frequently upholds employees in their professional development by offering preparation programs, expertise development open doors, and professional success ways.
• Education Assistance: A few employees might approach tuition repayment or monetary assistance programs to seek additional education or expertise development.
• Wellness Programs: PUMA might give wellness benefits, for example, rec center participation, wellness classes, and wellness difficulties to advance a solid way of life.
• Employee Recognition and Awards: PUMA might have recognition programs and awards to recognize and compensate for outstanding execution and contributions by employees.
• Diversity and Inclusion Initiatives: Many organizations, including PUMA, have programs and initiatives pointed toward advancing diversity and inclusion inside the workplace.
• Employee Assistance Program (EAP): An EAP can furnish employees and their families with admittance to confidential advice and assets for different personal and work-related issues.
• Transportation Benefits: Contingent upon your location, PUMA might offer transportation benefits, like endowments for public transportation or stopping.
• Social and Community Engagement: Some PUMA offices participate in community administration exercises and social occasions to cultivate a feeling of community among employees.
• On-Site Amenities: Contingent upon the office location, PUMA might offer on-site amenities, for example, cafeterias, wellness focuses, and relaxation spaces.
• PUMA Customer Service Remote Jobs

About PUMA

PUMA SE, generally referred to as PUMA is a multinational organization that designs and manufactures athletic and informal footwear, apparel, and accessories. PUMA turned into based with the aid of Rudolf Dassler, the brother of Adidas founder Adolf Dassler, in 1948. The company’s origins are connected to the Dassler Brothers Shoe Factory. PUMA’s headquarters is located in Herzogenaurach, Germany. PUMA is identified as a main sports clothing and way of life brand, presenting an extensive variety of merchandise for numerous sports activities and informal wear. PUMA Customer Service Remote Jobs

PUMA offers identical possibilities for all task applicants, irrespective of race, color, religion, countrywide origin, sex, gender identification or expression, sexual orientation, age, or disability. Equality for all is one of the center standards at PUMA and we no longer tolerate any shape of harassment or discrimination. PUMA Customer Service Remote Jobs

PUMA helps over 16,100 personnel throughout 120+ countries. The PUMA Group owns the logo PUMA, Cobra Golf and Stichd, and is centered in Herzogenaurach, Germany. PUMA Customer Service Remote Jobs

While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

1. Compliance with labor laws: Companies in the United States must comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
2. Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
3. Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
4. Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
5. Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
6. Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
7. Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.

PUMA Customer Service Remote Jobs – CAB

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