Sun Country Airlines Work From Home Jobs (Customer Service, Entry Level)

Job Responsibilities: Customer Service Agent

Salary: $20-30/Hour

Company: Sun Country Airlines

Location: New Jersey, USA

Educational Requirements: High School

Full Job Description:-

JOB SUMMARY

The MSP PT Customer Service Agent role is liable for imparting general customer support to all clients for each scheduled and constitution service. This role can be liable for imparting high-quality customer support on the price price tag counter, passenger gate, and luggage areas. Sun Country Airlines Work From Home Jobs (Customer Service, Entry Level)

Job Description

ESSENTIAL FUNCTIONS

Reasonable lodges can be made to permit people with disabilities to carry out the crucial functions.

Provides high-quality customer support to passengers via the Terminal to consist of ticketing, gate, and luggage
Provide standard facts to passengers, along with guidelines and flight facts
Process tickets, take a look at luggage, reveal carry-on luggage for length and quantity, and assign seats
Provide facts upon patron inquiries inclusive of arrival and departure times, boarding procedures, carry-on regulations, and seat assignments
Handle denied boarding situations, solicit volunteers, re-accommodate clients and offer hotel, meal, and taxi vouchers, whilst appropriate
Store unclaimed baggage in Baggage Service Office till claimed or became over to Baggage Operations
Handle behind schedule luggage issues, making sure a written record is finished and follows up with clients till the bag is located, or the document is despatched to Baggage Operations, Sun Country Airlines Work From Home Jobs (Customer Service, Entry Level)
Provide consequential costs to relevant clients whilst there’s a behind schedule bag
Ensure shipping of luggage to the affected patron for overdue arriving or miss-loaded baggage
Trace loaner wheelchairs, automobile seats, etc.
Assist with misplaced and determined articles
Enforce protection/safety features and reveal touchy protection zones
Ensure compliance with FAA, Sun Country, and airport regulations
Any different obligations assigned through management

SUPERVISORY RESPONSIBILITY

None

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Previous customer support experience
Effective verbal exchange skills, each written and verbal
Ability to work successfully below time constraints
Ability to work a bendy agenda inclusive of nights, weekends, and holidays

PREFERRED SKILLS

Previous airline customer support experience, Sun Country Airlines Work From Home Jobs (Customer Service, Entry Level)

BENEFITS

Paid Time Off: Vacation and ill time accruals are primarily based totally on period of service
401k Plan: Company match
Travel Privileges: Experience and experience vacation spot tours with low-fee tour alternatives for you and your circle of relatives members
Insurance: Competitive pricing and alternatives to be had to certified personnel and dependents

Sun Country Airlines Work From Home Jobs (Customer Service, Entry Level)

About Sun Country Airlines

Sun Country Airlines is an American ultra-low-fee carrier (ULCC) situated in Eagan, Minnesota. Sun Country Airlines was based in 1982. The airline to start with operated as an experiencement and constitution airline. When you return on board Sun Country Airlines, you’re becoming a member of a skilled group of personnel who work tough each day to be the primary desire for experience meant travelers, charters, and load operations throughout the country. We are a fast-growing, dynamic airline, and we would like to have you ever be a part of us. Sun Country Airlines Work From Home Jobs (Customer Service, Entry Level)

While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.

Sun Country Airlines Work From Home Jobs (Customer Service, Entry Level)