T-Mobile Work From Home Jobs (Remote, Customer Service, Entry Level)

Job Responsibilities: Customer Service Account Associate

Salary: $20-30/Hour

Company: T-Mobile

Location: Tennessee, USA

Educational Requirements: High School

Full Job Description:-

Be unstoppable with us!

T-Mobile is synonymous with innovation–and you can be a part of the group that disrupted a whole enterprise! We reinvented purchaser service, introduced actual 5G to the nation, and now we’re shaping the destiny of the era in wi-fi and beyond. Our work is as thrilling as it’s far rewarding, so do not forget the profession possibility under your invitation to develop with us, make large matters show up with us, and above all, #BEYOU with us. Together, we won’t prevent it! T-Mobile Work From Home Jobs (Remote, Customer Service, Entry Level)

This activity may be positioned everywhere in the United States.

Job Overview

Account Associates work as part of a Team to astound clients with the powerful decision, proactive account management, and client education. They decide and clear up root reasons to client issues and inquiries, become aware of suitable sales and provider enhancement opportunities, and discover client desires to expand dependable and worthwhile clients, which include activations, charge arrangements, and different collections activities, whilst suitable. This function is a studying function, in which new professionals are constructing capabilities and talents in those regions whilst additionally demonstrating world-magnificence capabilities in courtesy, concern, well timed decision, price creation, and courting constructing. T-Mobile Work From Home Jobs (Remote, Customer Service, Entry Level)

Job Responsibilities:

Provide powerful and well timed decision of diverse client inquiries and issues.
Build client loyalty and price via powerful account management, figuring out suitable extra products, features, and services, and amassing past-due balances.
Deliver first rate customer support the use of useful resource documentation for reference and the automatic and education gear provided.
Meet branch productiveness and great standards.
Approaches every name with a cando mind-set and treats every client with respect, courtesy, and a proper choice to help.
Complete education necessities to analyze new capabilities and processes, develop expertise of systems, and expand skillability in business enterprise values, organizational necessities, and talents wished for the Expert function. T-Mobile Work From Home Jobs (Remote, Customer Service, Entry Level)

Education:

High School Diploma/GED (Required)

Work Experience:

6 months customer support experience preferred (Preferred)

Knowledge, Skills and Abilities:

Ability to work efficaciously with a couple of packages and laptop displays simultaneously. (Required)
Windows (Microsoft Word, Excel, and PowerPoint preferred) (Preferred)

Licenses and Certifications:

At least 18 years of age
Legally legal to work withinside the United States, T-Mobile Work From Home Jobs (Remote, Customer Service, Entry Level)

At T-Mobile, personnel in regular, non-brief roles are eligible for an annual bonus or periodic income incentive or bonus, primarily based totally on their role. Most Corporate personnel are eligible for a year-cease bonus primarily based totally on the organization and/or people’s overall performance and which is about a percent of the worker’s eligible profits within the previous year. Certain positions in Customer Care are eligible for month-to-month bonuses primarily based totally on man or woman and/or group overall performance, even as Retail and Business Sales roles are eligible for month-to-month or quarterly income incentives. And considering we’re ALL proprietors, EVERY worker at T-Mobile is eligible for an Annual Stock Grant. T-Mobile Work From Home Jobs (Remote, Customer Service, Entry Level)

Benefits:

We respect each other as people with particular desires and goals. That’s why we help our personnel and their households in all elements of their well-being. Through our complete advantages package, grounded in our values, we’re UNSTOPPABLE for our personnel.

Health advantages: Medical, dental, imaginative and prescient are simply the start. We additionally provide fitness seasoned advocates, bendy spending accounts, medical institution indemnity, crucial infection voluntary packages, and extra—even for part-time personnel!
Help with the fam: Families rock. We understand childcare, fertility tests, adoption, and surrogacy are large choices. That’s why we provide monetary and well-being help to assist lessen the burdens and navigate the details.
Ongoing education: We completely foot the training invoice at numerous online universities! There’s additional training help for each full- and part-time personnel.
Paid R&R: Kick again with paid time off. We need you to have flexibility, convenience, and management over the way you recharge.
Sweet reductions: Naturally, we provide steep reductions on our purchaser fee plans and all of the first-rate add-ons we carry. We additionally hook you up with bargain packages for normal stuff—like tours and electronics.
Total compensation: We can’t count on personnel to be captivated with their work if they don’t feel supported with the aid of using their organization. Along with awesome pay, we additionally have made investment alternatives together with a 401(k) plan, Employee Stock Grant, and ESPP.
Total fitness to your complete self: When existence happens—cash stressors, own circle of relatives issues, fitness demanding situations, you call it—LiveMagenta gives personnel and their circle of relatives assistance to get through all of it and thrive. There are a whole lot of no-price and 24/7/365 resources!
Inclusion in action: We offer excellence for our personnel, from the layout of our workspaces to the tech we use. Our studies are intentional to be inclusive and available for all.

T-Mobile Work From Home Jobs (Remote, Customer Service, Entry Level)

About T-Mobile

T-Mobile is a telecommunications organization primarily based totally withinside the United States that offers wi-fi voice, messaging, and facts offerings to clients and businesses. T-Mobile turned into based in 1994 as VoiceStream Wireless PCS, a subsidiary of Western Wireless Corporation. The organization rebranded as T-Mobile USA in 2002 after Deutsche Telekom received VoiceStream Wireless, marking its access into the U.S. market. There’s in no way been a better time to enroll in the Un-carrier! You’ll develop. Innovate. And alternate the sector for good. Join us to be bold—and #BeYou. T-Mobile Work From Home Jobs (Remote, Customer Service, Entry Level)

Never prevent growing!

T-Mobile doesn’t have a company ladder–it’s extra like a jungle health clubnasium of possibilities! We love assisting our personnel develop their careers, due to the fact it’s that shared power to goal excessive that drives our commercial enterprise and our way of life forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All choices regarding employment dating can be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identification or expression, countrywide origin, spiritual affiliation, marital popularity, citizenship popularity, veteran popularity, the presence of any bodily or intellectual disability, or every other popularity or feature covered with the aid of using federal, state, or neighborhood law. Discrimination, retaliation or harassment primarily based totally upon any of those elements is completely inconsistent with how we do commercial enterprise and could now no longer be tolerated. T-Mobile Work From Home Jobs (Remote, Customer Service, Entry Level)

While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.

T-Mobile Work From Home Jobs (Remote, Customer Service, Entry Level)