Twitch Work From Home Jobs (Remote, Customer Service, Entry Level)

Job Responsibilities: IT Support Engineer

Salary: $25-35/Hour

Company: Twitch

Location: Kentucky, USA

Educational Requirements: Bachelor Degree

Full Job Description:-

About Us

Twitch is the international’s largest stay streaming service, with worldwide groups constructed around gaming, entertainment, music, sports, cooking, and more. It is wherein hundreds of groups come collectively for whatever, each day. Twitch Work From Home Jobs (Remote, Customer Service, Entry Level)

We’re approximately community, interior and out. You’ll discover coworkers who’re keen to group up, collaborate, and smash (or elegantly solve) issues collectively. We’re on a quest to empower stay groups, so if this sounds proper to you, see what we are as much on LinkedIn and Twitter, and find out the tasks we are fixing on our Blog. Be positive to discover our Interviewing Guide and Instagram channel to discover ways to ace our interview process.

About the Position

We’re seeking out an enthusiastic IT Support Engineer to enroll in our IT group in the USA. If you are seeking to be part of a group, then we might like to listen from you! Twitch is the game-converting stay streaming provider for creators. Twitch Work From Home Jobs (Remote, Customer Service, Entry Level)

As an IT Support Engineer, you may offer hands-on guide for customer hardware and software program on Windows, Mac, and Linux structures. In addition, you may guide our convention and assembly areas because the first line of response. We’re seeking out a person who’s cushty operating as a part of a dispensed group and speaking with all varieties of users.

You have an exceptional information of computers (each hardware and software program), primary information of Audio Video structures and platforms. You have technical skills, and the cappotential to deal patiently with humans in one-of-a-kind situations. You will record to the Service Desk Manager. Twitch Work From Home Jobs (Remote, Customer Service, Entry Level)

You Will:

Resolve complicated problems that won’t be properly documented, and follow your information to enhancing and growing guide tactics and documentation
Manage our IT price price tag queue to make sure provider stage agreements are met
Provide personalised guide to Twitch personnel
Manage and troubleshoot Gaming PC, printers, and different IT-associated webweb page equipment
Manage our IT property thru the whole lifecycle, onboarding, repairs, and stable disposal.
Image, and set up laptops for personnel each domestically and remote
Analyze competing tasks, examine technical risk, and speak effect to the commercial enterprise and group, Twitch Work From Home Jobs (Remote, Customer Service, Entry Level)

You Have:

1+ years enjoy operating in an IT Desktop Support role
Have huge information of and the cappotential to carry out superior troubleshooting on macOS, Windows 10, Linux, and handling Mac and PC’s in an company environment. Perform superior device management sports and are a topic professional in as a minimum one vicinity of technology
Experience with customer control structures
Experience with IT Services ticketing software program
Exposure or a few enjoy to scripting or programming.
An information and attention of Security standards, Twitch Work From Home Jobs (Remote, Customer Service, Entry Level)

Bonus Points

Bachelor’s diploma in Computer Science or IT associated field
Advanced Windows, macOS or Linux structures management skills/certification
Experience with Google Meet, Chime.
Familiar with AV structures
Familiar with Twitch
ITIL certification or courses, Twitch Work From Home Jobs (Remote, Customer Service, Entry Level)

Benefits

We deal with groups at Twitch — and that consists of our own.

Our Philosophy: Wellness is set a lot greater than insurance. That’s why we integrate the excellence of each world: Amazon’s aggressive suite of health, retirement, and leave programs, plus Twitch-unique perks to hold your thoughts and frame well.
Mental Health: Doing notable work starts with looking after ourselves. From well-being programs, to paid parental go away, to a healthful work-lifestyles balance, we’ll assist you via something lifestyles throws your manner.
Flexible Work: Twitch is a remote-pleasant workplace. And with worldwide no-assembly days and agency holidays, in addition to changed work arrangements, we’ll assist you figure out the manner that’s excellent for you. Twitch Work From Home Jobs (Remote, Customer Service, Entry Level)
Development: Meaningful reviews empower us to do our excellent work. With quite several possibilities from education and mentorship to stay workshops and e-learnings, Twitch is an area in which you may develop yourself and your career.

Perks

Medical, Dental, Vision & Disability Insurance
401(k)
Maternity & Parental Leave
Flexible PTO
Amazon Employee Discount
Monthly Contributions & Discounts for Wellness Related Activities & Programs (e.g., fitness center memberships, off-web website online massages, etc.)

Twitch Work From Home Jobs (Remote, Customer Service, Entry Level)

We are in the same possibility organization and price range at Twitch. We no longer discriminate on the premise of race, religion, color, countrywide origin, gender, sexual orientation, age, marital status, veteran status, or incapacity status.

Remote US Pay Per Hour

$25-$35 USD

Our reimbursement displays the price of hard work throughout numerous US geographic markets. The base pay for this function stages from our lowest geographic marketplace as much as our maximum geographic marketplace. Pay is primarily based totally on a range of things which includes marketplace area and might range relying on job-associated knowledge, skills, and experience. Amazon is a complete reimbursement company. Depending on the location offered, equity, sign-on payments, and different types of reimbursement can be furnished as a part of a complete reimbursement package, further to a complete variety of medical, financial, and/or different benefits. Twitch Work From Home Jobs (Remote, Customer Service, Entry Level)

While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.

Twitch Work From Home Jobs (Remote, Customer Service, Entry Level)